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Our Leadership

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Contact information for our leadership

The Commission consists of a Chairperson, two Vice-Chairpersons, and up to 10 regional Commissioners.

The Chairperson sets the agenda for and presides over Commission meetings. The Chairperson also serves as the Chief Executive Officer (CEO) of the Commission. With the support of the Secretary General, the Senior Legal Counsel, and Senior Management, the Chairperson oversees the operations of the organization and directs the work of Commission staff.

The two Vice-Chairpersons focus on the activities of the broadcasting and telecommunications sectors. The regional Commissioners bring the views of their respective provinces and territories to the CRTC. Commissioners are entitled to vote at Commission meetings and participate in the decision making process. Commissioners are appointed by the Governor in Council for a term of five years.

The Secretary General supports the CRTC’s operational activities and reports directly to the Chairperson. Under the Lobbying Act, the Chairperson, Vice-Chairpersons, Secretary General, Senior General Counsel and Chief of Consumer, Research and Communications are designated public office holders.

Senior Management is responsible for planning, executing, and overseeing the operations of their respective sectors and advising the Commission accordingly.

Chairperson, Vice-Chairs and Commissioners

Photo: Chairperson and Chief Executive Officer - Ian ScottView Bio: Chairperson and Chief Executive Officer - Ian Scott

Ian Scott

Chairperson and
Chief Executive Officer

Photo: Vice-Chairperson, Broadcasting (Interim) - Alicia BarinView Bio: Vice-Chairperson, Broadcasting (Interim) - Alicia Barin

Alicia Barin

Vice-Chairperson,
Broadcasting (Interim)

Photo: Vice-Chairperson, Telecommunications - Christianne LaiznerView Bio: Vice-Chairperson, Telecommunications - Christianne Laizner

Christianne Laizner

Vice-Chairperson,
Telecommunications

Photo: Commissioner, Atlantic Region and Nunavut - Ellen C. DesmondView Bio: Commissioner, Atlantic Region and Nunavut - Ellen C. Desmond

Ellen C. Desmond

Commissioner,
Atlantic Region and Nunavut

Photo: Commissioner, Quebec - Alicia BarinView Bio: Commissioner, Quebec - Alicia Barin

Alicia Barin

Commissioner,
Quebec

Photo: Commissioner, Ontario - Monique LafontaineView Bio: Commissioner, Ontario - Monique Lafontaine

Monique Lafontaine

Commissioner,
Ontario

Photo: Commissioner, Manitoba and Saskatchewan - Joanne T. LevyView Bio: Commissioner, Manitoba and Saskatchewan - Joanne T. Levy

Joanne T. Levy

Commissioner,
Manitoba and Saskatchewan

Photo: Commissioner, Alberta and the Northwest Territories - Nirmala Naidoo View Bio: Commissioner, Alberta and the Northwest Territories -

Nirmala Naidoo

Commissioner,
Alberta and
the Northwest Territories

Photo: Commissioner, British Columbia and Yukon - Claire AndersonView Bio: Commissioner, British Columbia and Yukon - Claire Anderson

Claire Anderson

Commissioner,
British Columbia and Yukon

Senior Management

Photo: Secretary General - Claude DoucetView Bio: Secretary General - Claude Doucet

Claude Doucet

Secretary General

Photo: Executive Director, Telecommunications - Fiona GilFillanView Bio: Executive Director, Telecommunications - Fiona GilFillan

Fiona Gilfillan

Executive Director,
Telecommunications

Photo: Chief Compliance and Enforcement Officer - Steven HarrounView Bio: Chief Compliance and Enforcement Officer - Steven Harroun

Steven Harroun

Chief Compliance and Enforcement Officer
 

Photo: Chief of Consumer, Research and Communications - Scott HuttonView Bio: Chief of Consumer, Research and Communications - Scott Hutton

Scott Hutton

Chief of Consumer,
Research and Communications

Photo: Senior General Counsel - Stephen MillingtonView Bio: Secretary General - Stephen Millington

Stephen Millington

Senior General Counsel

Photo: Executive Director, Broadcasting - Scott ShortliffeView Bio: Executive Director, Broadcasting - Scott Shortliffe

Scott Shortliffe

Executive Director,
Broadcasting

Ian Scott's Bio

Photo: Ian Scott

“Put simply, our role is to regulate in the public interest, to ensure that Canadians have access to a world-class communications system.”

As Chairperson and Chief Executive Officer, Ian Scott supervises and directs the work and staff of the Commission. He also chairs Commission meetings and participates in public hearings and consultations.

Ian has over 25 years of policy and regulatory experience in broadcasting and telecommunications both in the public and private sectors.

After working at the Competition Bureau, he joined the CRTC from 1990 to 1994, where he collaborated on the development of a framework for long-distance telephone service competition in Canada. Between 2007 and 2008, as part of the Executive Interchange Program, he was Senior Policy Advisor to the Chairman at the CRTC.

Before rejoining the CRTC in 2017, Ian held various executive positions in the communications industry, including at Telesat Canada, Telus and Call-Net Enterprises, one of the first companies to offer competition in the Canadian long-distance market. He also provided leadership on broadcasting policy and regulatory issues as an executive at the Canadian Cable Television Association.

Ian has served on various boards, including Women in Communications and Technology and Ski Quebec Alpin.

Education

  • Bachelor of Arts in Political Science, McGill University

Term: Ends January 4, 2023

Christianne Laizner

Photo: Christianne Laizner

“All Canadians regardless of their postal code need access to robust, scalable and high-quality voice and broadband Internet on fixed and mobile wireless networks – our lives and livelihoods depend on it.”

As Vice-Chair of Telecommunications, Christianne chairs the Telecommunications Committee meetings. She also participates in public hearings and consultations with the objective of developing regulations and establishing policies in both the telecommunications and broadcasting sector.

Christianne has served as the CRTC’s Senior General Counsel and Executive Director of the Legal Sector (2013 to 2017), as well as the CRTC’s General Counsel for telecommunications (2010 to 2012).

Christianne began her career in private law practice, then joined the Department of Justice as a civil litigator in 1987. She later joined the Trade Negotiations Office as counsel to the Department of Foreign Affairs (now Global Affairs Canada), where she participated in negotiations and provided legal advice on dispute settlement provisions of the Canada – U.S. Free Trade Agreement and the North American Free Trade Agreement.

From 1997 to 2007, Christianne co-managed the Litigation and Procurement Review Practice Group at Public Works and Government Services (now Public Services and Procurement Canada) and defended major Crown project procurement before the Canadian International Trade Tribunal. In 2007, she was appointed General Counsel and Executive Director of the Canadian International Development Agency’s Legal Services Branch.

Education

  • Bachelor of Laws, Western University
  • Bachelor of Arts (Hons), McGill University
  • Member of Ontario Bar since 1982

Term: Ends July 17, 2023

Alicia Barin

Photo: Alicia Barin

“At the core of our mandate is ensuring that the communications system meets Canadians’ evolving social and economic needs, while reflecting our rich cultural, linguistic and geographic diversity.”

With over 20 years of experience in the Canadian media industry, Alicia has developed expertise in the fields of strategic planning, policy and regulatory affairs.

From 2000 to 2013, she served as the Vice-President of Strategic Planning at Astral Media. She had direct input in most major operational and regulatory initiatives, the launch of new services and corporate acquisitions.

In particular, Alicia successfully led the start-up of new pay and specialty channels and helped establish new business models for multi-platform television services as well as the coordination of Canadian content program and investment spending. During her time with Astral Media, she provided strategic planning support across the entire company.

Since 2013, she has worked in corporate affairs for a project management firm as well as an architecture firm to grow these businesses as they served a variety of private and public-sector clients.

Education

  • Bachelor of Laws, McGill University
  • Honours Business Administration, Western University

Term: As Interim Vice-Chairperson will end on February 7, 2023. As Commissioner for Quebec ends August 11, 2024.

Joanne T. Levy
Commissioner, Manitoba and Saskatchewan

Photo: Joanne T. Levy

“There has never been a more exciting time to serve at the CRTC. In collaboration with my fellow Commissioners and our expert staff we are poised to ensure all Canadians everywhere can create, contribute and consume content in a communication system at the leading edge of innovation.”

Joanne brings over 40 years of communications experience to the role of Commissioner, with expertise in the broadcast and production industries.

In her career she has worked as a television journalist for the Canadian Broadcasting Corporation, formed an independent production company, and served in senior leadership roles in broadcasting. As Executive Director of the A-Channel Production Fund and then Director of Programming for the Aboriginal Peoples Television Network (APTN), Joanne led teams to commission hundreds of hours of programming in all formats and genres.

Joanne has mentored emerging producers and advocated for Canadian creative talent from regional centres. She served as Chair of On Screen Manitoba, a National Director for Women in Communications and Technology and on the Canadian Broadcast Standards Council.

Education

  • Bachelor of Arts (Honours), University of Saskatchewan

Term: Ends July 2, 2023

Monique Lafontaine

Photo: Monique Lafontaine

“Canada’s Communications sectors have never been more important for Canadians across the country. It is a privilege to serve as Regional Commissioner for Ontario at this critical time.”

Monique Lafontaine has over 20 years of experience in Communications Law and Policy as a lawyer and executive. She has worked as General Counsel and Vice-President Regulatory Affairs for Canadian broadcasters and oversaw public policy for a national association of audio-visual content creators. Monique has also worked in the Communications and Technology Law Group at the law firm of McCarthy Tétrault. Early in her career, she worked as a policy analyst at the CRTC.

Monique has advised on a wide range of areas including television and radio broadcast regulation, compliance, copyright (including program rights), anti-spam and privacy. She has also worked with many industry stakeholders, large and small, including television and radio undertakings, digital media platforms, cable operators, indigenous broadcasters, multi-ethnic broadcasters, community radio and independent producers.

Over the years, Monique has been a member of many boards of directors and industry working groups including MediaSmarts, MusicFest Canada, the CRTC’s Described Video Working Group and Telefilm Canada’s Feature Film Fund Working Group.

She has been a member of the Law Society of Ontario since 1994.

Education

  • Masters of Law, York University, Osgoode Hall Law School (Communications Law)
  • Bachelor of Law, University of Ottawa (French Common Law program)
  • Bachelor of Business Administration, University of Ottawa

Term: Ends January 2, 2023

Claire Anderson

Photo: Claire Anderson

“Meaningful consultation is the bedrock of an effective communication system. As such, all Canadians are entitled, and encouraged, to participate in the Commission’s public consultation processes, so that we can fulfill our mandate to the best of our ability.”

Claire is the first Indigenous woman and first Yukon resident to be appointed to the CRTC.

As a citizen of the Taku River Tlingit First Nation, she shares her region’s perspectives and helps ensure that the communication system serves the needs of all Canadians.

Called to the Yukon bar in 2014, Claire started her legal career in private practice at Lackowicz & Hoffman, where she conducted trials at the Yukon Supreme Court, led corporate reorganizations and negotiated various agreements including employment contracts. She also contributed to the territory’s legal community by serving as a director of the Yukon Legal Services Society.

Claire is the Protector for the Lanâlxh (Prosperity) Trust, where she oversees the conduct of trustees to ensure that their actions are compliant with the trust deed and legislation.

She has also made important contributions to the Taku River Tlingit First Nation, as coordinator of a Reconciliation Project, volunteer director of the Taku River Tlingit First Nation Economic Partnerships and a member of the Board of Directors of the T’akhu A’Tlen Conservancy.

Education

  • Bachelor of Arts, University of British Columbia
  • Juris Doctor, University of British Columbia

Term: Ends August 27, 2024

Alicia Barin

Photo: Alicia Barin

“At the core of our mandate is ensuring that the communications system meets Canadians’ evolving social and economic needs, while reflecting our rich cultural, linguistic and geographic diversity.”

With over 20 years of experience in the Canadian media industry, Alicia has developed expertise in the fields of strategic planning, policy and regulatory affairs.

From 2000 to 2013, she served as the Vice-President of Strategic Planning at Astral Media. She had direct input in most major operational and regulatory initiatives, the launch of new services and corporate acquisitions.

In particular, Alicia successfully led the start-up of new pay and specialty channels and helped establish new business models for multi-platform television services as well as the coordination of Canadian content program and investment spending. During her time with Astral Media, she provided strategic planning support across the entire company.

Since 2013, she has worked in corporate affairs for a project management firm as well as an architecture firm to grow these businesses as they served a variety of private and public-sector clients.

Education

  • Bachelor of Laws, McGill University
  • Honours Business Administration, Western University

Term: As Interim Vice-Chairperson will end on February 7, 2023. As Commissioner for Quebec ends August 11, 2024.

Nirmala Naidoo

Photo: Nirmala Naidoo

“In the 21st century, the Commission faces unique challenges as we strive to balance protection of consumers in an age of fast paced technological advancement and evolving mediums. We will continue to ensure communication that is both fair and accessible to all citizens.”

Prior to assuming the position of Commissioner for Alberta and Northwest Territories, Nirmala Naidoo stood out as an award-winning television anchor, journalist and communications expert. She has worked for CTV’s W5, NBC London, Christian Science Monitor Television (London), Visnews London, Middle East Broadcasting (London) and was the evening news anchor for Global Calgary and CBC Calgary. Nirmala is also a champion of environmental sustainability and worked as a senior manager for the Alberta Climate Change Office and Executive Director for Green Calgary.

A strong advocate for human rights and equality of power, she knows the importance of accessible and affordable communications services and a representation of interests for all.

Nirmala is also a former Keynote Speaker for Enbridge’s Famous Five, made Calgary’s Top 40 Under 40 list twice, is named one of the 150 Women Who Shaped Alberta, and was on the cover of TIME Magazine.

Education

  • Bachelor of Arts in Political Science and Psychology, University of Alberta
  • Honours Bachelor of Journalism (Special Post Graduate Program), Carleton University

Term: Ends June 25, 2025

Ellen C. Desmond

Photo: Ellen C. Desmond

“ Transparency, accountability, and due process are essential to effective regulation. I am pleased to bring my regulatory experience to the CRTC and to assist in the delivery of its important mandate.”

Ellen C. Desmond LL.M., Q.C. was the Director of Legal & Administration with the New Brunswick Energy and Utilities Board from 2006-2020. Prior to joining the Energy Board in 2006, Ellen was engaged in private practice for over 12 years. She received her Queens Counsel designation in 2015. She also has taught on a part time basis with the Faculty of Law, University of New Brunswick for several years.

Ellen was the Chair of the Admin Law Section for the CBA, New Brunswick Branch, a member of the Board for Symphony New Brunswick, a member of the Accounting and Auditing Standards Oversight Council and the Atlantic Canada Lead for Women General Counsel Canada.

Education

  • Bachelor of Arts, St. Thomas University
  • Bachelor of Law, University of New Brunswick
  • Masters in Social Work, Carleton University
  • Masters in Law from Osgoode Hall

Term: Ends June 25, 2025

Scott Shortliffe

Photo: Scott Shortliffe

“Broadcasting in Canada touches every citizen’s life. I am honoured to represent a talented group of dedicated public servants who ensures our broadcasting system continues to provide the tools Canadians need to support our democracy and to help us be citizens of the world.”

As Executive Director of Broadcasting, Scott works with a diverse and talented group to provide Canadians with a wide range of Canadian programming that displays Canadian talent and serves the interests of Canadians across the country. This includes analyzing emerging trends in broadcasting, providing solutions to Canadian broadcasters and distributors, and working with all part of the Commission.

Scott joined the CRTC in 2017 as Chief Consumer Officer. In this role, he served as a focal point in ensuring that the interests and concerns of consumers are considered in the Commission’s decision making.

Before joining the Commission, Scott spent 23 years at the Department of Canadian Heritage, including as Deputy Director General of Broadcasting and Digital Communications. As an executive, his duties included creating the Canada Periodical Fund and managing $75 million in grants and contributions, dealing with complex and sensitive ownership and control issues, advising senior officials and Ministers on issues related to CBC/Radio-Canada policy issues, the Canada Media Fund, and petitions to Cabinet of CRTC broadcasting licence decisions. From 2011 to 2017, Scott was an observer on the Board of Women in Communications and Technology Canada (WCT) and the Canadian Heritage champion for the Jeanne Sauvé Professional Development Program.

Education

  • Bachelors of History, Carleton University

Steven Harroun

Photo: Steven Harroun

“As Chief Compliance and Enforcement Officer, I hope to contribute to a safer and more secure online marketplace for Canadians and businesses alike.”

Steven was appointed Chief Compliance and Enforcement Officer (CCEO) at the CRTC in November 2016. He is responsible for the enforcement of the Unsolicited Telecommunication Rules, Canada’s Anti-Spam Legislation, and the Voter Contact Registry.

As the CCEO, Steven’s leadership approach is to promote compliance with the applicable legislation and regulations through education and outreach and, when necessary, encourage and enforce compliance through both traditional and innovative approaches.

Steven joined Canada’s converged communications regulator in 2002 and has developed his expertise in both broadcasting and telecommunications through various positions of increasing responsibility. As Director General, Strategic Policy from 2012-2016, Steven led the development and implementation of key Commission policies, including the Wireless Code of Conduct, Video Relay Service, and Broadband Performance Measurement, through his leadership of the Social and Consumer Policy, Network Technology and Strategic Policy and International Affairs teams.

Steven began his federal public service career in 1999 with the Canada Revenue Agency, following several years in the private sector.

Education

  • Bachelor of Business Administration Degree (accounting and management double major), Mount Saint Vincent University, Halifax, Nova Scotia.

Scott Hutton

Photo: Scott Hutton

“I look forward to working in the interest of Canadians and ensuring everyone can connect to high-quality, accessible and innovative communication services at affordable prices.”

As Chief of Consumer, Research and Communications, Scott is responsible for the formulation of the CRTC’s consumer and social policies. He also directs communications strategies and oversees the international branch, while providing technical and economic support to the Commission.

Scott brings to this role over 25 years of experience at the CRTC and has extensive knowledge of both the broadcasting and telecommunications sectors. He is a seasoned expert of the communications industry and the regulatory environment.

Scott leads the Commission’s work by engaging in a conversation with Canadians, key stakeholders and industry leaders, and partners with other government departments, moving along the road of legislative and regulatory reform, striving to meet the needs of Canadians in the digital era.

Scott has been CRTC’s Official Languages Champion, Employment Equity Champion and has led a number of Government Workplace Charitable Campaigns for the Commission.

Education

  • Honour’s bachelor of Commerce, University of Ottawa

Fiona Gilfillan

Photo: Fiona Gilfillan

“Our telecommunications networks enable us to work, learn and connect with our families and friends. I consider myself very lucky to have been involved in this field for my entire career and look forward to continuing work with Canadians and our industry to enable high-quality and innovative telecommunications services at competitive prices in all areas of our country.”

Fiona was appointed Executive Director of Telecommunications in November 2021. Her extensive and broad experience in the Telecommunications field combined with her strategic planning and leadership skills contribute to ensuring that Canadians have access to a world-class communications system by leading most of the CRTC's telecommunications regulatory activities.

In 1993, she began her public service career with the CRTC as a rates project officer.

From 1996 to 2002, she gained management, planning and leadership experience working with various private telecommunications companies including Call-Net Enterprises Inc. and AT&T Canada Corp.

She returned to the CRTC from 2002 to 2007 as Director General, Industry Analysis, Policy and Consumer Affairs. Among her many accomplishments and contributions, she was instrumental in attracting, hiring and retaining new graduates at the CRTC. She led key telecom policy files including the establishment and implementation of the National Do Not Call List, forbearance from regulating the incumbent telecommunications providers, price cap regulation, and a policy framework for the regulation of voice-over-internet protocol (VoIP).

She then joined Innovation, Science and Economic Development Canada, where she led spectrum operations, spectrum auctions and policy. Most recently, from 2017 to 2021, Fiona was the Assistant Deputy Minister of the Spectrum Telecom Sector, where she was responsible for, among other things, spectrum management, the Communications Research Centre, and standards and certification of telecommunications equipment in the spectrum and telecommunications sector.

Education

  • Master’s in Business Administration, emphasis in strategic planning, York University
  • Bachelor of Mathematics, University of Waterloo

Claude Doucet

Photo: Claude Doucet

“Creating a work environment where diversity, creativity and innovation are at the forefront is critical to support Commissioners in their policy and regulatory deliberations. Being fully mobile and digital by design allows the CRTC to serve Canadians and the industry effectively and efficiently. It is also what enables the Commission to maintain its position as a world-class regulator and an employer of choice.”

Claude Doucet is an accomplished senior public servant with over 25 years of experience in communications and policy development.

At Canadian Heritage, he played a key role in promoting major events and planning the communications for these events, which included the 2010 Olympic and Paralympic Games, the 2015 Pan-American Games and royal tours. He also played a major role in developing broadcasting policy and petitions to the Governor in Council.

From 1996 to 2004, Claude held a number of positions of increasing responsibility at the CRTC in broadcasting and regulation. He returned to the CRTC in 2015, as Executive Director, Communications and External Relations.

Moreover, from 2009 to 2015, he was an observer on the board of directors of MediaSmarts, a Canadian charitable organization that promotes media and digital literacy. Since June 2022, he is the Chair of the Board of Governors at the Ottawa Hospital, an organisation where he’s volunteered since 2016, and was most recently, Chair of the New Campus Stakeholder Committee.

Education

  • Bachelor of Commerce (Finance), Laurentian University
  • Chartered Professional Accountant, Certified General Accountant (CPA, CGA)

Stephen Millington

Photo: Stephen Millington

“I consider myself extraordinarily fortunate to have worked in such a fascinating industry over the last 30 years. From working on major telecom projects and ventures around the world, to running a multimillion dollar Mergers & Acquisitions program for a Canadian telecom startup, I have been afforded amazing opportunities that few industries offer. As a member of the Legal Sector at the Commission for the last 15 years, I have found the pace of innovation and creativity in the communications sector to be unparalleled. As the Commission moves forward over the coming years, to tackle the increasing complexities of our ever more connected world, I am thrilled to be able to play a role in serving Canadians as they face these challenges.”

Stephen is Senior General Counsel and Executive Director of Legal Services.

Stephen joined the CRTC as legal counsel in 2003. Over the course of his career at the Commission, Stephen has worked exclusively in the legal directorate and was appointed Senior Legal Counsel in 2009 and held the position of Team Lead Consumer Affairs and Strategic Policy from 2009 to 2017, when he was appointed to his current position.

As Team Lead in Consumer Affairs and Strategic Policy, he worked on files specializing in ownership transactions relating to both the telecom and broadcasting sectors. He was the lead counsel for the Commission on a number of key ownership proceedings including BCE acquisition of CTV and the review of Globalive Wireless.

Prior to joining the CRTC, Stephen held a number of executive positions in the telecommunications industry including Senior Legal Counsel at Bell Canada International, Vice-President Alliances at Bell Canada, Vice President Mergers and Acquisitions at MetroNet Communications and AT&T Canada.

Stephen is a graduate of the University of Ottawa Law School and was called to the bar in Ontario in 1986.

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