Accessibility at the CRTC
You can provide feedback to help us create an accessible and barrier-free Canada.
- Comment on our accessibility plan or progress report
- Describe the accessibility barriers you have experienced with the CRTC
Accessibility Plan 2023-2025
Policies, programs, practices, and services that help us contribute to the goal of an accessible and barrier-free Canada.
2023 Accessibility Progress Report
Results of our activities to improve how we contribute to the goal of an accessible and barrier-free Canada.
Feedback Process on Accessibility at the CRTC
Different ways to provide feedback, how to request alternate formats, what we do with your feedback, and how to keep your feedback anonymous.
Accessible services and information
Accessible phone services
Learn about the services and products offered by service providers that enable persons with disabilities to place and receive calls.
Sign language content
Find a collection of video playlists in American Sign Language (ASL) and Langue des signes québecoise (LSQ).
Video Relay Service (VRS)
Learn about Video Relay Service and how it enables persons with hearing or speech disabilities, who use sign language, to communicate with voice telephone users.
Accessible TV
Learn about rules that make television more accessible, including information about TV access for persons who are blind, partially sighted, Deaf, or Hard of Hearing.
Paper versus electronic bills and related documents
Learn about getting your communication bills and other information in paper and accessible formats.
Obligations of regulated entities under the Accessible Canada Act and the CRTC Accessibility Reporting Regulations
Information for service providers
Learn more about the obligations of regulated entities, and how to notify the CRTC.
Information for individuals and advocacy groups
See which service providers have fulfilled their obligations under the Accessible Canada Act.
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