Communications Monitoring Report 2015: Introduction

1.0 Introduction

Purpose of the Communications Monitoring Report

Over the last few decades, communications technology has undergone radical transformations. Canadians now have real-time access to a world of information and entertainment across a multitude of platforms. They rely on their communications system to create meaningful content, contribute to Canada’s economy and democracy, and connect with their friends, families and communities. As Canadians adapt to technological change, the Canadian Radio-television and Telecommunications Commission (CRTC) will continue to supervise and regulate in a responsible, measured, and intelligent way in the public interest.

The Commission’s Communications Monitoring Report is a tool for analyzing the evolving state of Canada’s communication system. It is designed to support evidence-based policy development, decision making, and open public discussion of broadcasting and telecommunications regulatory policies and issues. The Commission invites parties to use the data in this report to enrich their participation in the regulatory process.

Scope and structure of this year’s report

The 2015 Communications Monitoring Report captures a wide range of information on financial performance, industry characteristics, Canadian programming expenditures, service prices and availability across Canada, and many other communications-related subjects.

Building on last year’s efforts to provide a concise overview, Section 2.0 highlights key trends and information directly relevant to Canadians as citizens, consumers, and creators. This section provides a general summary of those key trends and of market performance and competition, pricing, and access across all services. Subsequent sections offer more granular sector-level information.

Section 3.0 surveys Canada’s communications industry as a whole, focusing on such characteristics as market participants and the number of firms operating across the Canadian communications industry. Within the broadcasting sector, this encompasses radio stations, television services (over-the-air stations, discretionary (i.e., specialty and pay) services, video-on-demand services and pay and pay-per-view services), and broadcasting distribution undertakings; in the telecommunications sector, this covers local voice and access, long distance, Internet, wireless, data, and private line.

The remaining sections focus on specific markets, providing in-depth information for those seeking granular data. For example, Sections 4.0 through 4.3 are dedicated to radio, television and broadcasting distribution markets, featuring a range of data on audience measurement, programming contributions and expenditures, and service availability. Sections 5.0 through 5.6 focus on Canada’s telecommunications sector and addresses retail and wholesale Internet, wireline telephone (i.e., landlines), wireless, and data and private line services.

Changes to the 2015 report

The 2015 Communications Monitoring Report includes new and expanded data reflecting regulatory and market developments. These include new technologies and the introduction of new or evolving services, as well as changes in market structure and in domestic regulations and agreements.

The CRTC has adapted the report to take into account emerging technologies and shed more light on existing services. Additions and changes for the 2015 Communications Monitoring Report include the following:

These changes will provide Canadians with improved financial, pricing, and other key indicators and trends to further enhance their understanding of the communications industry.

1.1 The CRTC

The Canadian Radio-television and Telecommunications Commission (CRTC) is an administrative tribunal that regulates and supervises Canadian broadcasting and telecommunications in the public interest, as well as enhances the privacy and safety of Canadians.

The CRTC’s main responsibilities include the following:

Regulatory Policy, Legislative Implementation and Regulation

Outreach and Engagement with Stakeholders and Canadians

Monitoring, Compliance and Enforcement

For more information on the CRTC’s mandate, mission, and activities please visit our website at

Date modified: