2017 to 2018 Fees Report
Canadian Radio-television and Telecommunications Commission
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Her Majesty the Queen in Right of Canada, as represented by the Chairman and Chief Executive Officer of the Canadian Radio-television and Telecommunications Commission, 2019
Catalogue No. BC9-31E-PDF
ISSN 2562-2404
Table of contents
Minister’s message

On behalf of the Canadian Radio-television and Telecommunications Commission (CRTC), I am pleased to present the 2017 to 2018 Report on Fees.
On June 22, 2017, the Service Fees ActEndnote i received royal assent, thereby repealing the User Fees Act.Endnote ii
The Service Fees Act introduces a modern legislative framework that enables cost-effective delivery of services and, through enhanced reporting to Parliament, improved transparency and oversight. The act provides for:
- a streamlined approach to consultation and the approval of new or modified fees;
- a requirement to have performance standards and report against these standards, along with a policy to remit fees to fee payers when standards are not met;
- an automatic annual fee adjustment by the Consumer Price Index (CPI) to ensure that fees keep pace with inflation; and
- annual detailed reporting to Parliament in order to increase transparency.
This 2017 to 2018 Fees Report is the first report to be prepared under the Service Fees Act. The report includes new information such as a detailed listing of all fees along with future year fee amounts. Additional fee information will be included starting next fiscal year, once the CRTC fully transitions to the Service Fees Act regime.
I welcome the increased transparency and oversight embodied by the reporting regime of the Service Fees Act, and I fully endorse the CRTC efforts to transition to this modern framework.
The Honourable Pablo Rodriguez, P.C., M.P.
Minister of Canadian Heritage and Multiculturalism
General fees information
The tables that follow provide information on each category of fees, including:
- the name of the fee category
- the date that the fee (or fee category) was introduced and last amended (if applicable)
- service standards
- performance results against these standards
- financial information regarding total costs, total revenues and remissions
In addition to the information presented by fee category, there is a summary of the financial information for all fees as well as a listing of fees under the department’s authority. This listing includes the existing fee dollar amounts and the adjusted dollar fee amount for a future year.
General and financial information by fee category
Fees for the processing of requests filed under the Access to Information Act
Fee-setting authority | Access to Information Act, s. 11(1)(a)Endnote iii |
---|---|
Year introduced | 1983 |
Year last amended | 1992 |
Service standard | These fees are not subject to performance standards under the Service Fees Act but rather under the Access to Information Act. Within 30 days following the receipt of a request, written notice is provided to the request or as to whether or not access to the record or part thereof will be given; response time may be extended under section 9 of the Access to Information Act. |
Performance results | During the fiscal year 2017-18, 36 new requests were received and 6 were carried over from 2016-17 for a total of 42 requests. In 100% of cases, within 30 days following the receipt of a request, the CRTC provided written notice to the requestor as to whether or not access to the record or part thereof would be given, or that an extension to respond was required. 38% of cases (16 requests) were closed within 30 days. The remaining requests were completed in the following timeframe: 4 requests or 10% within 31 to 60 days; 8 requests or 19% within 61 to 120 days; 1 request or 2% within 121 to 180 days; no request within 181 to 365 days; and 1 request or 2% in more than 365 days. 12 requests are still pending at the end of 2017-18. |
Other information | Access to Information Regulations, 1983Endnote iv Effective May 2016, the Interim Directive on the Administration of the Access to Information Act,Endnote v section 7.5.1, reads as follows: Waiving all fees prescribed by the Act and Regulations, other than the application fee set out in section 7(1)(a) of the Regulations. |
2016 to 2017 Revenue | 2017 to 2018 Revenue | 2017 to 2018 Cost* | 2017 to 2018 Remissions† |
---|---|---|---|
115 | 140 | 495,985 | 20 |
* The amount includes direct and indirect costs, where such costs are identifiable and material.
† A remission is a partial or full return of a fee paid.
Broadcasting Licence Fees - Part I
Fee-setting authority | Broadcasting Act, s. 11(1)(c)Endnote vi |
---|---|
Year introduced | 1991 |
Year last amended | Not applicable |
Service standard | The Broadcasting Licence Fees are not subject to performance standards under the Service Fees Act. Nonetheless, the CRTC has its own service standards that are provided for information. The service objectives for certain types of broadcasting applications were established in Broadcasting and Telecom Information Bulletin CRTC 2011‑222Endnote vii and came into effect on 1 April 2011. Part I Broadcasting applications: decision to be issued within 4 months of close of record (CoR). Broadcasting applications considered at a Public Hearing: decision to be issued within 4 months of CoR. Broadcasting applications – administrative route: decision to be rendered within 1 month of date of receipt. Ownership-related applications: decision to be rendered within the timeframes set out below:
|
Performance results | Part I Broadcasting applications: 118 applications received, 80% of decisions issued within 4 months of CoR. Broadcasting applications considered at a Public Hearing: 32 applications received, 75% of decisions issued within 4 months of CoR. Broadcasting applications – administrative route: 46 applications received, 76% of decisions rendered within 1 month of date of receipt. Ownership-related applications:
|
Other information | Broadcasting Licence Fee Regulations, 1997Endnote viii 2017-18 Broadcasting licence Fees – Part I: Broadcasting Order CRTC 2017-81Endnote ix dated March 22, 2017 |
2016 to 2017 Revenue | 2017 to 2018 Revenue | 2017 to 2018 Cost* | 2017 to 2018 Remissions† |
---|---|---|---|
28,610,257 | 27,615,644 | 27,615,644 | Not applicable |
* The amount includes direct and indirect costs, where such costs are identifiable and material.
† A remission is a partial or full return of a fee paid.
Broadcasting Licence Fees – Part II
Fee-setting authority | Broadcasting Act, s. 11(1)(c)Endnote x |
---|---|
Year introduced | 1991 |
Year last amended | Not applicable |
Service standard | Broadcasting Licence Fees are not subject to performance standards under the Service Fees Act |
Performance results | Not applicable |
Other information | Broadcasting Licence Fees Regulations, 1997Endnote xi 2017-18 Broadcasting Licence Fees – Part II: Broadcasting Order CRTC 2017-394Endnote xii dated November 2, 2017 |
2016 to 2017 Revenue | 2017 to 2018 Revenue | 2017 to 2018 Cost* | 2017 to 2018 Remissions† |
---|---|---|---|
110,629,688 | 112,178,504 | Not available1 | Not applicable |
* The amount includes direct and indirect costs, where such costs are identifiable and material.
† A remission is a partial or full return of a fee paid.
1 The cost corresponds to the Government of Canada’s substantial annual investment in the Canadian broadcasting system and this information is not available to the CRTC.
Telecommunications Fees
Fee-setting authority | Telecommunications Act, s. 68(1)Endnote xiii |
---|---|
Year introduced | 1993 |
Year last amended | Not applicable |
Service standard | The Telecommunications Fees are not subject to performance standards under the Service Fees Act. Nonetheless, the CRTC has its own service standards that are provided for information. The service objectives for certain types of telecommunications applications were established in Broadcasting and Telecom Information Bulletin CRTC 2011-222Endnote xiv and came into effect on 1 April 2011. Part 1 Applications: decision to be issued within 4 months of the close of records (CoR). Part 1 Applications – Local Forbearance: decision to be issued within 120 days of receiving a complete application. Tariff Applications and Intercarrier Agreements:
Destandardization and/or Withdrawal Applications: to issue 95% of determinations on a final basis within 12 months of a complete application. |
Performance results | Part 1 Applications: 44 applications received, 57% of decisions issued within 4 months of CoR. Part 1 Applications – Local Forbearance: 3 applications received, 100% decisions issued within 120 days. Tariff Applications and Intercarrier Agreements (257 applications received):
Destandardization and/or Withdrawal Applications: 23 applications received, 100% completed within 12 months. |
Other information | Telecommunications Fees Regulations, 2010Endnote xv - Telecom Decision CRTC 2010‑183Endnote xvi dated March 25, 2010 2017-18 Telecommunications Fees: Telecom Order CRTC 2017-174Endnote xvii dated May 30, 2017 |
2016 to 2017 Revenue | 2017 to 2018 Revenue | 2017 to 2018 Cost* | 2017 to 2018 Remissions† |
---|---|---|---|
27,425,256 | 27,179,744 | 27,179,744 | Not applicable |
* The amount includes direct and indirect costs, where such costs are identifiable and material.
† A remission is a partial or full return of a fee paid.
Unsolicited Telecommunications Fees
Fee-setting authority | Telecommunications Act, s. 41.21(1)Endnote xviii |
---|---|
Year introduced | 2012 |
Year last amended | Not applicable |
Service standard | The Unsolicited Telecommunications Fees are not subject to performance standards under the Service Fees Act |
Performance results | Not applicable |
Other information | Unsolicited Telecommunications Fees RegulationsEndnote xix – Compliance and Enforcement Decision CRTC 2015-321Endnote xx dated July 20 Unsolicited Telecommunications Fees – Telemarketing regulatory costs for 2018-19 and fees paid for 2017-18: Compliance and Enforcement Order CRTC 2018-164Endnote xxi dated May 16, 2018 |
2016 to 2017 Revenue | 2017 to 2018 Revenue | 2017 to 2018 Cost* | 2017 to 2018 Remissions† |
---|---|---|---|
3,300,000 | 3,300,000 | 3,300,000 | Not applicable |
* The amount includes direct and indirect costs, where such costs are identifiable and material.
† A remission is a partial or full return of a fee paid.
Financial totals for all fee categories
2016 to 2017 Total revenue | 2017 to 2018 Total revenue | 2017 to 2018 Total cost1 | 2017 to 2018 Total remissions |
---|---|---|---|
169,965,316 | 170,274,032 | 58,591,373 | 20 |
Note: the totals are the sums of the revenues, costs and remissions reported for all fee categories in the “Financial information” tables.
1 Does not include total cost for broadcasting licence fees – part II as the information is not available to the CRTC.
Fees under the department’s authority
Fee amounts for 2017–2018 and 2019–2020 and for a future fiscal year, as applicable (dollars)
Name of fee | 2017 to 2018 Fee amount | 2019 to 2020 Adjusted fee amount* | Future fee amount and fiscal year† |
---|---|---|---|
Broadcasting Licence Fee - Part I | The fee is determined by a formula that can be found in the Broadcasting Licence Fee Regulations, 1997Endnote xxii | The fee is determined by a formula that can be found in the Broadcasting Licence Fee Regulations, 1997Endnote xxiii | Not applicable |
Broadcasting Licence Fee - Part II | The fee is determined by a formula that can be found in the Broadcasting Licence Fee Regulations, 1997Endnote xxiv | The fee is determined by a formula that can be found in the Broadcasting Licence Fee Regulations, 1997Endnote xxv | Not applicable |
Telecommunications Fee | The fee is determined by a formula that can be found in the Telecommunications Fees Regulations, 2010Endnote xxvi | The fee is determined by a formula that can be found in the Telecommunications Fees Regulations, 2010Endnote xxvii | Not applicable |
Unsolicited Telecommunications Fee | The fee is determined by a formula that can be found in the Unsolicited Telecommunications Fees RegulationsEndnote xxviii | The fee is determined by a formula that can be found in the Unsolicited Telecommunications Fees RegulationsEndnote xxix | Not applicable |
* The “Adjusted fee amount” is the new amount of the fee in 2019–20, adjusted either by the Consumer Price Index rate or by a predetermined rate, in accordance with the authority in legislation or regulation.
† The “Future fee amount and year” is the new amount of the fee, in a future fiscal year other than 2019–20, adjusted by a predetermined rate, in accordance with the authority in legislation or regulation.
- Date modified: