2017 to 2018 Fees Report

Canadian Radio-television and Telecommunications Commission

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Her Majesty the Queen in Right of Canada, as represented by the Chairman and Chief Executive Officer of the Canadian Radio-television and Telecommunications Commission, 2019

Catalogue No. BC9-31E-PDF

ISSN 2562-2404

Table of contents

Minister’s message

The Honourable Pablo Rodriguez

On behalf of the Canadian Radio-television and Telecommunications Commission (CRTC), I am pleased to present the 2017 to 2018 Report on Fees.

On June 22, 2017, the Service Fees ActEndnote i received royal assent, thereby repealing the User Fees Act.Endnote ii

The Service Fees Act introduces a modern legislative framework that enables cost-effective delivery of services and, through enhanced reporting to Parliament, improved transparency and oversight. The act provides for:

This 2017 to 2018 Fees Report is the first report to be prepared under the Service Fees Act. The report includes new information such as a detailed listing of all fees along with future year fee amounts. Additional fee information will be included starting next fiscal year, once the CRTC fully transitions to the Service Fees Act regime.

I welcome the increased transparency and oversight embodied by the reporting regime of the Service Fees Act, and I fully endorse the CRTC efforts to transition to this modern framework.

The Honourable Pablo Rodriguez, P.C., M.P.
Minister of Canadian Heritage and Multiculturalism

General fees information

The tables that follow provide information on each category of fees, including:

In addition to the information presented by fee category, there is a summary of the financial information for all fees as well as a listing of fees under the department’s authority. This listing includes the existing fee dollar amounts and the adjusted dollar fee amount for a future year.

General and financial information by fee category

Fees for the processing of requests filed under the Access to Information Act

General information
Fee-setting authority Access to Information Act, s. 11(1)(a)Endnote iii
Year introduced 1983
Year last amended 1992
Service standard

These fees are not subject to performance standards under the Service Fees Act but rather under the Access to Information Act.

Within 30 days following the receipt of a request, written notice is provided to the request or as to whether or not access to the record or part thereof will be given; response time may be extended under section 9 of the Access to Information Act.

Performance results

During the fiscal year 2017-18, 36 new requests were received and 6 were carried over from 2016-17 for a total of 42 requests.

In 100% of cases, within 30 days following the receipt of a request, the CRTC provided written notice to the requestor as to whether or not access to the record or part thereof would be given, or that an extension to respond was required.

38% of cases (16 requests) were closed within 30 days. The remaining requests were completed in the following timeframe: 4 requests or 10% within 31 to 60 days; 8 requests or 19% within 61 to 120 days; 1 request or 2% within 121 to 180 days; no request within 181 to 365 days; and 1 request or 2% in more than 365 days. 12 requests are still pending at the end of 2017-18.

Other information

Access to Information Regulations, 1983Endnote iv

Effective May 2016, the Interim Directive on the Administration of the Access to Information Act,Endnote v section 7.5.1, reads as follows: Waiving all fees prescribed by the Act and Regulations, other than the application fee set out in section 7(1)(a) of the Regulations.

Financial information (dollars)
2016 to 2017 Revenue 2017 to 2018 Revenue 2017 to 2018 Cost* 2017 to 2018 Remissions
115 140 495,985 20

* The amount includes direct and indirect costs, where such costs are identifiable and material.
A remission is a partial or full return of a fee paid.

Broadcasting Licence Fees - Part I

General information
Fee-setting authority Broadcasting Act, s. 11(1)(c)Endnote vi
Year introduced 1991
Year last amended Not applicable
Service standard

The Broadcasting Licence Fees are not subject to performance standards under the Service Fees Act. Nonetheless, the CRTC has its own service standards that are provided for information.

The service objectives for certain types of broadcasting applications were established in Broadcasting and Telecom Information Bulletin CRTC 2011‑222Endnote vii and came into effect on 1 April 2011.

Part I Broadcasting applications: decision to be issued within 4 months of close of record (CoR).

Broadcasting applications considered at a Public Hearing: decision to be issued within 4 months of CoR.

Broadcasting applications – administrative route: decision to be rendered within 1 month of date of receipt.

Ownership-related applications: decision to be rendered within the timeframes set out below:

  1. Hearing Route: within 35 days of CoR;
  2. Notice of consultation route: within 2 months of CoR; and
  3. Administrative Route: within 2 months after the date of receipt.
Performance results

Part I Broadcasting applications: 118 applications received, 80% of decisions issued within 4 months of CoR.

Broadcasting applications considered at a Public Hearing: 32 applications received, 75% of decisions issued within 4 months of CoR.

Broadcasting applications – administrative route: 46 applications received, 76% of decisions rendered within 1 month of date of receipt.

Ownership-related applications:

  1. Hearing Route: 12 applications received, 100% of decisions rendered within the timeframe;
  2. Notice of consultation route: 2 applications received, 50% of decisions rendered within the timeframe; and
  3. Administrative Route: 7 applications received, 57% of decisions rendered within the timeframe.
Other information

Broadcasting Licence Fee Regulations, 1997Endnote viii

2017-18 Broadcasting licence Fees – Part I: Broadcasting Order CRTC 2017-81Endnote ix dated March 22, 2017

Financial information (dollars)
2016 to 2017 Revenue 2017 to 2018 Revenue 2017 to 2018 Cost* 2017 to 2018 Remissions
28,610,257 27,615,644 27,615,644 Not applicable

* The amount includes direct and indirect costs, where such costs are identifiable and material.
A remission is a partial or full return of a fee paid.

Broadcasting Licence Fees – Part II

General information
Fee-setting authority Broadcasting Act, s. 11(1)(c)Endnote x
Year introduced 1991
Year last amended Not applicable
Service standard Broadcasting Licence Fees are not subject to performance standards under the Service Fees Act
Performance results Not applicable
Other information

Broadcasting Licence Fees Regulations, 1997Endnote xi

2017-18 Broadcasting Licence Fees – Part II: Broadcasting Order CRTC 2017-394Endnote xii dated November 2, 2017

Financial information (dollars)
2016 to 2017 Revenue 2017 to 2018 Revenue 2017 to 2018 Cost* 2017 to 2018 Remissions
110,629,688 112,178,504 Not available1 Not applicable

* The amount includes direct and indirect costs, where such costs are identifiable and material.
A remission is a partial or full return of a fee paid.
1 The cost corresponds to the Government of Canada’s substantial annual investment in the Canadian broadcasting system and this information is not available to the CRTC.

Telecommunications Fees

General information
Fee-setting authority Telecommunications Act, s. 68(1)Endnote xiii
Year introduced 1993
Year last amended Not applicable
Service standard

The Telecommunications Fees are not subject to performance standards under the Service Fees Act. Nonetheless, the CRTC has its own service standards that are provided for information.

The service objectives for certain types of telecommunications applications were established in Broadcasting and Telecom Information Bulletin CRTC 2011-222Endnote xiv and came into effect on 1 April 2011.

Part 1 Applications: decision to be issued within 4 months of the close of records (CoR).

Part 1 Applications – Local Forbearance: decision to be issued within 120 days of receiving a complete application.

Tariff Applications and Intercarrier Agreements:

  1. 85% of determinations are to be made on an interim or final basis within 2 months of receipt of a complete application; and
  2. 95% of determinations are to be made on an interim or final basis within 4 months of receipt of a complete application.

Destandardization and/or Withdrawal Applications: to issue 95% of determinations on a final basis within 12 months of a complete application.

Performance results

Part 1 Applications: 44 applications received, 57% of decisions issued within 4 months of CoR.

Part 1 Applications – Local Forbearance: 3 applications received, 100% decisions issued within 120 days.

Tariff Applications and Intercarrier Agreements (257 applications received):

  1. 81% completed within 2 months;
  2. 82% completed within 4 months.

Destandardization and/or Withdrawal Applications: 23 applications received, 100% completed within 12 months.

Other information

Telecommunications Fees Regulations, 2010Endnote xv - Telecom Decision CRTC 2010‑183Endnote xvi dated March 25, 2010

2017-18 Telecommunications Fees: Telecom Order CRTC 2017-174Endnote xvii dated May 30, 2017

Financial information (dollars)
2016 to 2017 Revenue 2017 to 2018 Revenue 2017 to 2018 Cost* 2017 to 2018 Remissions
27,425,256 27,179,744 27,179,744 Not applicable

* The amount includes direct and indirect costs, where such costs are identifiable and material.
A remission is a partial or full return of a fee paid.

Unsolicited Telecommunications Fees

General information
Fee-setting authority Telecommunications Act, s. 41.21(1)Endnote xviii
Year introduced 2012
Year last amended Not applicable
Service standard The Unsolicited Telecommunications Fees are not subject to performance standards under the Service Fees Act
Performance results Not applicable
Other information

Unsolicited Telecommunications Fees RegulationsEndnote xix – Compliance and Enforcement Decision CRTC 2015-321Endnote xx dated July 20

Unsolicited Telecommunications Fees – Telemarketing regulatory costs for 2018-19 and fees paid for 2017-18: Compliance and Enforcement Order CRTC 2018-164Endnote xxi dated May 16, 2018

Financial information (dollars)
2016 to 2017 Revenue 2017 to 2018 Revenue 2017 to 2018 Cost* 2017 to 2018 Remissions
3,300,000 3,300,000 3,300,000 Not applicable

* The amount includes direct and indirect costs, where such costs are identifiable and material.
A remission is a partial or full return of a fee paid.

Financial totals for all fee categories

Total revenues, cost and remissions (dollars)
2016 to 2017 Total revenue 2017 to 2018 Total revenue 2017 to 2018 Total cost1 2017 to 2018 Total remissions
169,965,316 170,274,032 58,591,373 20

Note: the totals are the sums of the revenues, costs and remissions reported for all fee categories in the “Financial information” tables.
1 Does not include total cost for broadcasting licence fees – part II as the information is not available to the CRTC.

Fees under the department’s authority

Fee amounts for 2017–2018 and 2019–2020 and for a future fiscal year, as applicable (dollars)

Name of fee 2017 to 2018 Fee amount 2019 to 2020 Adjusted fee amount* Future fee amount and fiscal year
Broadcasting Licence Fee - Part I The fee is determined by a formula that can be found in the Broadcasting Licence Fee Regulations, 1997Endnote xxii The fee is determined by a formula that can be found in the Broadcasting Licence Fee Regulations, 1997Endnote xxiii Not applicable
Broadcasting Licence Fee - Part II The fee is determined by a formula that can be found in the Broadcasting Licence Fee Regulations, 1997Endnote xxiv The fee is determined by a formula that can be found in the Broadcasting Licence Fee Regulations, 1997Endnote xxv Not applicable
Telecommunications Fee The fee is determined by a formula that can be found in the Telecommunications Fees Regulations, 2010Endnote xxvi The fee is determined by a formula that can be found in the Telecommunications Fees Regulations, 2010Endnote xxvii Not applicable
Unsolicited Telecommunications Fee The fee is determined by a formula that can be found in the Unsolicited Telecommunications Fees RegulationsEndnote xxviii The fee is determined by a formula that can be found in the Unsolicited Telecommunications Fees RegulationsEndnote xxix Not applicable

* The “Adjusted fee amount” is the new amount of the fee in 2019–20, adjusted either by the Consumer Price Index rate or by a predetermined rate, in accordance with the authority in legislation or regulation.
The “Future fee amount and year” is the new amount of the fee, in a future fiscal year other than 2019–20, adjusted by a predetermined rate, in accordance with the authority in legislation or regulation.

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