Supplementary Information

Departmental Sustainable Development Strategy

1. Overview of the federal government’s approach to sustainable development

The 2013–16 Federal Sustainable Development Strategy (FSDS) presents the Government of Canada’s sustainable development activities, as required by the Federal Sustainable Development Act. In keeping with the objectives of the Act to make environmental decision making more transparent and accountable to Parliament, the CRTC supports the implementation of the FSDS through the activities described in this supplementary information table.

2. Our Departmental Sustainable Development Strategy

This Departmental Sustainable Development Strategy describes the CRTC’s actions in support of Theme IV: “Shrinking the environmental footprint – beginning with government.” The report for 2016–17 presents a high‑level overview of results and is the final report under the 2013–16 FSDS.

3. Departmental performance highlights

Theme IV: Shrinking the environmental footprint – beginning with government

Under Theme IV, the CRTC contributed to the 2013–16 FSDS through 4 implementation strategies for Goal 7: Waste and asset management.

FSDS goal FSDS target FSDS performance indicator FSDS performance results

Goal 7: Waste and asset management

Reduce waste generated and minimize the environmental impacts of assets throughout their life cycle

Target 7.2: Green procurement

As of April 1, 2014, the Government of Canada will continue to take action to embed environmental considerations into public procurement, in accordance with the federal Policy on Green Procurement.

Departmental approach to further the implementation of the Policy on Green Procurement in place.

To meet green procurement objectives, the CRTC follows an approach that includes the use of Public Services and Procurement Canada (PSPC) and Shared Service Canada (SSC) procurement instruments and specific training for functional specialist staff.

Number and percentage of specialists in procurement and/or materiel management who have completed the Canada School of Public Service Procurement course or equivalent, in the given fiscal year

0

0%Footnote 1

Number and percentage of managers and functional heads of procurement and materiel whose performance evaluation includes support and contribution toward green procurement, in the given fiscal year

0

0%

Implementation strategies: performance summary

At the CRTC, there is no formal green procurement strategy with specific targets to achieve. Nonetheless, actions are taken and initiatives are in place to promote green procurement as follows:

Internal audits and evaluations

Internal audits completed in 2016–17
Title of internal audit Internal audit type Completion date
Core Control Audit of the Canadian Radio-television and Telecommunications Commission 2016 The objective of this audit conducted by the Office of the Comptroller General was to ensure that core controls over financial management within the CRTC result in compliance with key requirements contained in the selected financial legislation, policies and directives. October 2016

The CRTC is classified as a small department or agency for audit purposes. As such, the CRTC does not have an in-house internal audit function or a Departmental Audit Committee. The CRTC receives auditing services from the Office of the Comptroller General (OCG).

Evaluations in progress or completed in 2016–17
Title of evaluation Status Deputy head approval date Link to department’s programs
None Not applicable Not applicable Not applicable

User fees, regulatory charges and external fees

Reporting on the User Fees Act

General and financial information by fee

General information
Fee name

Fees for the processing of requests filed under the Access to Information Act

Fee type

Other products and services

Fee-setting authority

Access to Information Act

Access to Information Regulations

Year introduced

1983

Year last amended

2016

Performance standard

Within 30 days following the receipt of a request, written notice is provided to the requestor as to whether or not access to the record or part thereof will be given; response time may be extended under section 9 of the Access to Information Act.

Performance results

During the fiscal year 2016-17, 36 new requests were received and 21 were carried over from 2015-16 for a total of 57 requests.

In 100% of cases, within 30 days following the receipt of a request, the CRTC provided written notice to the requestor as to whether or not access to the record or part thereof would be given, or that an extension to respond was required.

47% of cases (24 requests) were closed within 30 days. The remaining requests were completed in the following timeframe: 8 requests or 15% within 31 to 60 days; 10 requests or 20% within 61 to 120 days; 5 requests or 10% within 121 to 180 days; 3 requests or 6% within 181 to 365 days; and 1 request or 2% in more than 365 days. 6 requests are still pending at the end of 2016-17.

Other information

Effective May 2016, the Interim Directive on the Administration of the Access to Information Act, section 7.5.1, reads as follow: Waiving all fees prescribed by the Act and Regulations, other than the application fee set out in section 7(1)(a) of the Regulations.

Financial information, 2016–17 (dollars)
Forecast revenue Actual revenue Full cost
1,000 115 264,978
Financial information, 2017–18, 2018–19 and 2019–20 (dollars)
Planning year Forecast revenue Estimated full cost
2017–18 1,000 485,180
2018–19 1,000 485,180
2019–20 1,000 485,180

Reporting on the Policy on Service Standards for External Fees

The CRTC assesses fees pursuant to the Broadcasting Licence Fee Regulations, 1997, the Telecommunications Fees Regulations, 2010, and the Unsolicited Telecommunications Fees Regulations. These regulations can be located on the Department of Justice web site. These fees are considered to be external “regulatory fees” and not “user fees” as defined in the User Fees Act.  Thus these fees, and the external reporting of any information related to these fees, are not subject to the provisions of the User Fees Act (UFA), but rather the Treasury Board Policy on Service Standards for External Fees.

The UFA was repealed in June 2017.

General information by fee

General information
Broadcasting Licence Fees
External fee name

Broadcasting Licence Fees - Part I

Service standard

Part I Broadcasting applications: decision to be issued within 4 months of close of record (CoR).

Broadcasting applications considered at a Public Hearing: decision to be issued within 4 months of CoR.

Broadcasting applications – administrative route: decision to be rendered within 1 month of date of receipt.

Ownership-related applications: decision to be rendered within the timeframes set out below:

  1. Hearing route: within 35 days of CoR;
  2. Notice of consultation route: within 2 months of CoR; and
  3. Administrative route: within 2 months after the date of receipt.
Performance results

Part I Broadcasting applications: 103 applications received, 86% of decisions issued within 4 months of CoR.

Broadcasting applications considered at a Public Hearing: 92 applications received, 87% of decisions issued within 4 months of CoR.

Broadcasting applications – administrative route: 47 applications received, 87% of decisions rendered within 1 month of date of receipt.

Ownership-related applications:

  1. Hearing route: 6 applications received, 100% of decisions rendered within timeframe;
  2. Notice of consultation route: 3 applications received, 66% of decisions rendered within timeframe; and
  3. Administrative route: 14 applications received, 64% of decisions rendered within timeframe.
Stakeholder consultation in 2016‑17 or prior fiscal years

Broadcasting Licence Fee Regulations, 1997- Broadcasting Regulatory Policy CRTC 2010-476 dated July 14, 2010

Other information

2016-17 Fees – Part I: Broadcasting Order CRTC 2016-98 dated March 15, 2016

External fee name

Broadcasting Licence Fees – Part II

Service standard

Not applicable. There are no service standards for the Part II licence fees as these fees recover part of the Government of Canada's substantial annual investment in the Canadian broadcasting system. These are non-respendable revenue and are fully remitted to the Consolidated Revenue Fund. These fees are characterized as Rights & Privileges/Regulatory Charges.

Performance results

Not applicable

Stakeholder consultation in 2016‑17 or prior fiscal years

Broadcasting Licence Fee Regulations, 1997- Broadcasting Regulatory Policy CRTC 2010-476 dated July 14, 2010

Other information

2016-17 Fees – Part II: Broadcasting Order CRTC 2016-426-1 dated November 3, 2016

Broadcasting Licence Fees explanations

Section 11 of the Broadcasting Act gives the CRTC the authority to make regulations with respect to licence fees. These regulations provide for the payment of a Part I and Part II licence fee by certain broadcasting undertakings. The last amendment to the Broadcasting Licence Fee Regulations was done in 2010. Details on the amendment can be found in Broadcasting Regulatory Policy CRTC 2010-476 on the CRTC website. The Broadcasting Licence Fee Regulations can be found on the Department of Justice website.

Part I Licence Fees

Part I licence fees are based on the broadcasting regulatory costs incurred each year by the CRTC and other federal departments or agencies, and are equal to the aggregate of:

There is an annual adjustment amount to the Part I licence fees to bring estimated costs in line with actual expenditures. Any excess fees or shortfalls are credited or charged to licensees in the following year’s invoice.

Part II Licence Fees

The 2010 amendment to the Broadcasting Licence Fee Regulations (Broadcasting Regulatory Policy CRTC 2010-476) introduced a cap of $100 million for the calculation of Part II licence fees. This cap is adjusted annually on a compound basis in accordance with the percentage increase or decrease in the Consumer Price Index (CPI) for the calendar year prior to the year of the adjustments. The CPI is the annual average of all-items CPI for Canada that is published by Statistics Canada.

These fees recover part of the Government of Canada’s substantial annual investment in the Canadian broadcasting system and are fully remitted to the Consolidated Revenue Fund.

Telecommunications Fees
External fee name

Telecommunications Fees

Service standard

Part 1 Applications: decision to be issued within 4 months of the close of records (CoR).

Part 1 Applications – Local Forbearance: decision to be issued within 120 days of receiving a complete application.

Tariff Applications and Intercarrier Agreements:

  1. 85% of determinations are to be made on an interim or final basis within 2 months of receipt of a complete application; and
  2. 95% of determinations are to be to be made on an interim or final basis within 4 months of receipt of a complete application.

Destandardization and/or Withdrawal Applications: to issue 95% of determinations on a final basis within 12 months of a complete application.

Performance results

Part I Applications: 30 applications received, 23% of decisions issued within 4 months of CoR.

Part 1 Applications – Local Forbearance: 3 applications received, 100% decisions issued within 120 days.

Tariff Applications and Intercarrier Agreements:

  1. 289 applications received, 84% completed within 2 months;
  2. 289 applications received, 89% completed within 4 months.

Destandardization and/or Withdrawal Applications: 31 applications received, 100% completed within 12 months.

Stakeholder consultation in 2016‑17 or prior fiscal years

Telecommunications Fees Regulations, 2010-Telecom Decision CRTC 2010‑183 dated March 25, 2010

Other information

2016-17 Fees: Telecom Order CRTC 2016-202 dated May 27, 2016

Telecommunications Fees explanations

Section 68 of the Telecommunications Act grants the CRTC authority to create the Telecommunications Fees Regulations.

The Telecommunications Fees Regulations, 2010 (Telecom Decision CRTC 2010-183 dated March 25, 2010), require all telecommunications service providers (TSPs), or groups of related TSPs, with at least $10 million dollars in Canadian telecommunications service revenues (CTSR) to pay telecommunications fees, whether or not they file a tariff for approval with the CRTC. The Telecommunications Fees Regulations can be found on the Department of Justice website.

The CRTC’s annual telecommunications fees are equal to the aggregate of:

There is an annual adjustment amount to the telecommunications fees to adjust estimated costs to actual expenditures. Any excess fees or shortfalls are credited or charged to licensees in a following year’s invoice.

Unsolicited Telecommunications Fees
External fee name

Unsolicited Telecommunications Fees

Service standard

Not applicable

Performance results

Not applicable

Stakeholder consultation in 2016‑17 or prior fiscal years

Unsolicited Telecommunications Fees Regulations – Compliance and Enforcement Decision CRTC 2015-321 dated 20 July 2015

Other information

2016-17 Unsolicited Telecommunications Fees: Compliance and Enforcement Order CRTC 2017-307 dated 25 August 2017

Unsolicited Telecommunications Fees explanations

The Unsolicited Telecommunications Fees - Section 41.21(1) of the Telecommunications Act grants the CRTC authority to create the Unsolicited Telecommunications Fees Regulations. The Unsolicited Telecommunications Fees Regulations most recent amendment came into effect as of August 1, 2015. These fees are used to fund the CRTC’s National Do Not Call List (DNCL) investigation and enforcement activities, on a cost recovery basis, from fees assessed to telemarketers. The Unsolicited Telecommunications Fees Regulations can be found on the Department of Justice website.

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