ARCHIVED - Decision CRTC 2000-24-1

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Decision CRTC 2000-24-1

Ottawa, 15 February 2000
Final standards for quality of service indicators for use in telephone company regulation and other related matters
File No.: 8660-C12-05/99
Correction to Appendix 3
The Commission hereby corrects Decision CRTC 2000-24 dated 20 January 2000. In Appendix 3, Indicator 5.1: Customer Complaints, replace the words "Interim Standard: Urban and Rural – 90% or more" with "Standard: Not applicable".
Secretary General
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