ARCHIVED -  Telecom Public Notice CRTC 99-10

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Telecom Public Notice

Ottawa, 16 March 1999

Telecom Public Notice CRTC 99-10


File No.: Tariff Notice 4 (8740-T42-0004/99)


1.The Commission has received an application under Tariff Notice (TN) 4 from TELUS Communications Inc. (TCI) dated 15 January 1999, that would provide for the introduction of Law Enforcement Agency (LEA) Service throughout Alberta.

2.The proposed LEA Service would be provided, on a request basis, to LEAs only. LEA Service provides LEAs with customer name and service address associated with a specific listed telephone number, or alternatively, customer name and listed telephone number associated with a service address.

3.The proposed service would also provide LEAs with confidential information that is associated with non-published telephone numbers, customer credit, toll and miscellaneous record information, call details and copies of customers' bills when there is a court order, search warrant or equivalent legal authorization specifying the confidential information to be provided.

4.The proposed service would also provide for the activation and deactivation of wireline wiretaps pursuant to an order of the court.

5.TCI proposes to charge $6.00 for each request for name and address or telephone number. For special requests such as customer record information, call details and copies of customers' bills, TCI proposes a one-time charge per request based on time and charges. For wireline wiretap service, TCI proposes a one-time service charge of $200.00.

6.The Commission hereby initiates a proceeding to consider TCI TN 4.


7.TCI is made a party to this proceeding.

8.TCI's application can be examined at any of the company's business offices or at the offices of the CRTC at the following locations:

Central Building
Les Terrasses de la Chaudière
1 Promenade du Portage
Room G-5
Hull, Quebec

580 Hornby Street
Suite 530
Vancouver, British Columbia

9.Other documents forming part of the record of this proceeding may be examined at the CRTC office in Hull or will be made available at the Vancouver Regional Office promptly upon request.

10.Copies of TCI's application may be obtained by any interested person upon request directed to TCI by writing to: Mr. Deo Mathura, Director, Product Services & Support, TELUS Corporation, Floor 21-A, 10020-100 Street NW, Edmonton, Alberta, T5J 0N5, Fax: (403) 493-5380.

11.Parties who have commented on TN 4 are made parties to this proceeding. Other parties wishing to participate in this proceeding must file a notice of intention to participate with the Commission by writing to the Secretary General, CRTC, Ottawa, Ontario, K1A 0N2, Fax: (819) 953-0795, by 16 April 1999. Parties are to indicate in the notice their Internet email address, if available. If parties do not have access to the Internet, they are to indicate in their notice whether they wish to receive disk versions of hard copy filings. The Commission will issue a complete list of parties and their mailing addresses (including Internet email addresses if available), identifying those parties who wish to receive disk versions.

12.Any person who wishes merely to file written comments in this proceeding, without receiving copies of the various submissions, may do so by writing to the Secretary General, CRTC, at the above mentioned address, by 30 April 1999. A copy of your comments should be sent to TCI by writing to Mr. Deo Mathura, at the above mentioned address.

13.Any party may address interrogatories to TCI. Any such interrogatories must be filed with the Commission and served on TCI, by 16 April 1999.

14.Responses to all interrogatories addressed pursuant to paragraph 13 are to be filed with the Commission and served on all parties, by 30 April 1999.

15.Parties may file comments, serving copies on all other parties, by 14 May 1999.

16.TCI may file reply comments, serving copies on all parties, by 21 May 1999.

17.In addition to hard copy filings, parties are encouraged to file with the Commission electronic versions of their submissions in accordance with the Commission's Interim Telecom Guidelines for the Handling of Machine-Readable Files, dated 30 November 1995. The Commission's Internet email address for electronically filed documents is Electronically filed documents can be accessed at the Commission's Internet site at

18.When a document is required to be filed or served by a specific date, the document must be actually received, not merely sent, by that date.

19.The Commission expects to issue a ruling with respect to TCI TN 4 by July 1999.

Secretary General

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