ARCHIVED - Telecom Order CRTC 99-1117

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Telecom Order CRTC 99-1117


Ottawa, 3 December 1999


On 7 July 1999, BC TEL [now TELUS Communications (B.C.) Inc.] filed Tariff Notice 3970 proposing to extend the enrolment period for the One Free Month Centrex Winback Promotion. This application was given Commission approval in Telecom Order CRTC 99-726 dated 28 July 1999. Comments were received from Call-Net Enterprises Inc. (Call-Net) on 6 August 1999.


File No.: Tariff Notice 3970


1. The Commission has examined the application on a de novo basis in light of the comments received from Call-Net.


2. The One Free Month Centrex Winback Promotion was approved in Telecom Order CRTC 99-113 dated 8 February 1999. Customers enrolled in the promotion receive a credit on their seventh month's bill equal to the average of their second to sixth months' bills for their Centrex station lines. The original enrolment period ran from 8 February to 5 August 1999. TN 3970 proposed to extend the enrolment period to 27 January 2000.


3. Call-Net submitted that the discounted subscription period (or discounted monthly rate period) of the promotion should be viewed as seven months because the credit received on the seventh month is contingent on the customer subscribing to the promotion for the previous six months. Call-Net further submitted that the promotion, as extended, would not be a promotion of limited duration because the combined enrolment period and discounted subscription period would be nineteen months.


4. The Commission is of the view that the discounted monthly rate period of the promotion is one month. Under TN 3970, the combined enrolment period and discounted monthly rate period would be approximately thirteen months.


5. The Commission is of the view that the combined enrolment period and discounted monthly rate period of a promotion should not exceed twelve months.


6. In light of the above, the Commission considers that the enrolment period of the promotion should not extend beyond 7 January 2000. Subject to this change, the Commission approves TN 3970 on a de novo basis.


Secretary General


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