ARCHIVED -  Telecom Order CRTC 99-1008

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Telecom Order CRTC 99-1008


Ottawa, 21 October 1999


On 7 June 1999, Bell Canada filed, under Tariff Notice (TN) 6357, amended by TN 6357A dated 25 August 1999, an application proposing revisions to General Tariff Items 670 and 675 and to Exchange Services Tariff Item 350, adjusting the rates for Centrex voice locals that terminate on an auxiliary PBX system or on an Automatic Call Distributor.


File Nos.: Tariff Notices 3939 and 3940


1.In Tariff Notice 3939 dated 27 April 1999, BC TEL proposed tariff revisions for the introduction of Internet Call Director (ICD). The proposed service provides customers who utilize their telephone lines for Internet access with the ability to monitor and control their incoming calls while on an Internet session. Customers would be able to see on their computer screen the originating name and number of the incoming call.


2.In Tariff Notice 3940 dated 27 April 1999, the company proposed tariff revisions pertaining to the introduction of additional call forwarding arrangements. The company is proposing to provide Call Forward Busy and Call Forward No Answer as separate components for this service. The separate options will allow the call forwarding of messages when the line is busy or not answered to two separate service destinations.


3.Consistent with Telecom Order CRTC 98-784 dated 12 August 1998, the Commission considers call forwarding arrangements to be in the nature of essential services in the provision of voice messaging and ICD services. Rates reflecting a mark-up of 25% over cost are therefore appropriate.


4.In view of the foregoing:


a)Tariff Notice 3939 is approved.


b)Tariff Notice 3940 is approved with the following modifications to the proposed rates:


(i) Call Forward Mailbox (Residential or Business) - $0.89 per line per month.


(ii) Call Forward Busy (Residential or Business) - $0.89 per line per month.


(iii) Call Forward No Answer (Residential or Business) - $0.89 per line per month.


Secretary General


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