ARCHIVED -  Telecom Public Notice CRTC 98-30

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Telecom Public Notice CRTC 98-30

  Ottawa, 7 October 1998


  File No.: 8665-C12-06/98
  1. In Forbearance - Regulation of Toll Services Provided by Incumbent Telephone Companies, Telecom Decision CRTC 97-19, 18 December 1997 (Decision 97-19), the Commission partially forbore from regulation of toll and toll free services provided by incumbent telephone companies. However, among other things, as a condition pursuant to section 24 of the Telecommunications Act, the Commission required the federally regulated Stentor member companies (the Stentor companies) to include in the rate schedule for basic toll services the 50% discount applicable to calls which originate from, and are billed to, the residence of a registered certified user of a telecommunications device for the deaf (TDD).
  2. The discount for TDD users (TDD discount) was first approved, on an interim basis, in Bell Canada, General Increase in Rates, Telecom Decision CRTC 80-14, 12 August 1980, and was extended to the remaining Stentor companies in subsequent decisions. As noted in British Columbia Telephone Company - 50% Discount for Intra-Company Message Toll Service Rates for Hearing or Speech-Impaired Subscribers, Telecom Decision CRTC 87-4, 20 May 1987, the purpose of the discount is to take account of the appreciably longer time that is required for the registered hearing or speech-impaired subscriber to send a communication over the telephone network.
  3. The Commission notes that the eligibility criteria for the TDD discount differ among the Stentor companies. For example, in Bell Canada's territory the TDD discount is available only to calls originating from and billed to the residence service of a certified hearing or speech impaired TDD user; however, in the service territory of Island Telecom Inc., the TDD discount is also available to business customers offering TDD service to their customers, if they provide separate lines dedicated to this purpose.
  4. The Stentor companies left unchanged these varying eligibility criteria for the TDD discount when they filed the updated version of their National Services Tariff Item 210.4 to reflect Decision 97-19.
  5. The Commission is of the preliminary view that the eligibility criteria for the TDD discount should be the same in all Stentor member territories. The Commission is also of the preliminary view that the TDD discount should be available not only for calls that originate from, and are billed to, the residence of a certified hearing or speech impaired TDD user, but also for calls originating from a dedicated TDD business line and billed to that business.
  6. The Commission invites comments on the views expressed above. In addition, parties may address in their comments any other issues relating to discounts on long distance services to TDD users.
  7. The Stentor companies are made parties to this proceeding.
  8. Other persons wishing to participate in this proceeding must notify the Commission of their intention to do so by writing to the Secretary General, CRTC, Ottawa, Ontario, K1A 0N2, fax: 819-953-0795, by 4 November 1998. Parties are to indicate in their notice their Internet email address, where available. If parties do not have access to the Internet, they are to indicate in their notice whether they wish to receive disk versions of hard copy filings. The Commission will issue a complete list of parties and their mailing addresses (including Internet email addresses, if available), identifying those parties who wish to receive disk versions.
  9. Parties may file comments with the Commission, serving copies on all other parties, by 25 November 1998.
  10. Parties may file reply comments with the Commission, serving copies on all other parties, by 16 December 1998.
  11. Where a document is to be filed or served by a specific date, the document must be actually received, not merely mailed, by that date.
  12. The record of this proceeding may be examined, or will be made available promptly upon request, at the CRTC's offices at the following addresses:

Central Building
Les Terrasses de la Chaudière
1 Promenade du Portage
Room 201
Hull, Quebec

Bank of Commerce Building
1809 Barrington Street
Suite 1007
Halifax, Nova Scotia

Place Montréal Trust
1800 McGill College Avenue
Suite 1920
Montréal, Quebec

55 St. Clair Avenue East
Suite 624
Toronto, Ontario

275 Portage Avenue
Suite 1810
Winnipeg, Manitoba

580 Hornby Street
Suite 530
Vancouver, British Columbia

  13. In addition to hard copy filings, parties are encouraged to file with the Commission electronic versions of their submissions in accordance with the Commission's Interim Telecom Guidelines for the Handling of Machine-Readable Files, dated 30 November 1995. The Commission's Internet email address for electronically filed documents is Electronically filed documents can be accessed at the Commission's Internet site at
  Secretary General
  This document is available in alternative format upon request.
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