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2010-04-30 - #: 8665-C12-201007229 - AC 2010-247 - Examen de la structure et du mandat du Commissaire aux plaintes relatives aux services de télécommunication
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Calendrier - Avis de consultation 2010-247
| Activités |
Dates limites |
| Audience publique | 2010-11-29 (révisée) |
| Demande de comparution | 2010-07-12 |
| Avis d'intention de participer | 2010-05-24 |
| Demandes de renseignements | 2010-04-30 |
| Réponses aux demandes de renseignements | 2010-05-31 |
| Observations | 2010-06-28 |
| Observations en réplique | 2010-07-12 |
| Plaidoyers finals | 2010-10-07 (supprimée) |
Section 1 - Documents du
Conseil
a) Avis de consultation, Décisions, etc.
b) Liste des parties intéressées
c) Correspondance aux parties
Section 2 - Documents
du Commissaire aux plaintes relatives aux services de télécommunication (l'Agence)
a) Correspondance au Conseil
b) Observations
c) Observations en réplique
Section 4 - Documents des autres parties
a) Correspondance au Conseil
b) Observations
c) Observations en réplique
d) Demandes de comparution
e) Plaidoyers finals
Section 5 - Réponses aux demandes de renseignements (incluant les réponses complémentaires aux demandes de renseignements et de divulgation de renseignements)
Section 7 - Transcription
Section 8 - Documents
divers
a) Frais
b) Autres
Section 1a) Avis de consultation, Decision, etc.
2010-08-12 - Avis de consultation de télécom CRTC
2010-247-1 Avis d’audience Avis d’audience - Examen du Commissaire aux plaintes relatives aux services de télécommunication
Modifications à la procédure
Numéro de dossier : 8665-C12-201007229
Section 1c) Correspondance aux parties
2010-07-13 - Lettre du Conseil
Description: Lettre adressée à l'Union des consommateurs -
Objet :
Avis de consultation de télécom CRTC 2010-247 – Demande en vue de pouvoir interroger le Commissaire aux plaintes relatives aux services de télécommunication
Section 1d) Demandes de renseignements
2010-04-30 - Lettre du Conseil
Description: Lettre adressée à Commissaire aux plaintes relatives aux services de télécommunication inc. (l’Agence) - Objet : Examen du Commissaire aux plaintes relatives aux services de télécommunication
Section 2a) Correspondance au Conseil
2010-07-12 - Commissioner for Complaints for Telecommunications Services (the Agency or CCTS)
Description: Further to the Commission’s directions on procedure in the above referenced Telecom Notice of Consultation, this is to confirm that the Commissioner for Complaints for Telecommunications Services will participate in the public consultation to be conducted by the Commission, beginning 27 September 2010.
Document: 1416998.doc - 341KO
Aucun document
Section 2c) Observations en réplique
2010-07-12 - Commissioner for Complaints for Telecommunications Services (the Agency or CCTS)
Description: In TNC 2010-247 the Commission initiated a proceeding to review the structure and mandate of the Commissioner for Complaints for Telecommunications Services (the Agency or CCTS). The Commission stated its intention to examine the Agency’s (a) membership, (b) its governance and voting structure; (c) its mandate; (d) the remedies CCTS awards; and (e) other matters, including the accessibility of CCTS's services, the Agency’s public awareness and outreach campaigns and CCTS’s overall effectiveness.
Document: 1415759.doc - 378KO
Aucun document
Section 4a) Correspondance au Conseil
2010-08-11 - Shaw Communications Inc.
Description: On 12 July 2010, Shaw Communications Inc. (Shaw) submitted its notice of intention to
participate in the oral proceeding related to TNC 2010-247.
Document: 1426923.pdf - 75KO
Observations reçues électroniquement
2010-06-28 - Union des consommateurs
Description:
Veuillez trouver ci-jointes les observations d’Union des consommateurs dans le cadre de l’avis
de consultation de Télécom CRTC 2010-247.
Document: 1412425.zip - 909KO
2010-06-28 - Canadian Association of the Deaf
Description: Comments from the Canadian Association fo the Deaf
Document: 1412423.doc - 33KO
2010-06-28 - Distributel Communications Limited
Description: Distributel Communications Limited is filing these comments in response to Telecom Notice of Consultation CRTC 2010-247 Review of the Commissioner for Complaints for Telecommunications Services (CCTS).
Document: 1411701.doc – 100KO
2010-06-28 – Verizon Canada Ltd.
Description: In accordance with the procedures set out in Review of the Commissioner for Complaints for Telecommunications Services, Telecom Notice of Consultation CRTC 2010-247 (TNC 2010-247), the following constitutes the comments of Verizon Canada Ltd. (Verizon Canada) in this proceeding.
Document: 1411703.pdf – 2MB
2010-06-28 – Canadian Cable Systems Alliance Inc. (“CCSA”)
Description: The Canadian Cable Systems Alliance Inc. (“CCSA”) represents small and independent BDUs across Canada. CCSA speaks on regulatory matters for over 100 companies operating in all Canadian jurisdictions except New Brunswick and Prince Edward Island.
Document: 1411705.pdf – 176KO
2010-06-28 – Public Interest Advocacy Centre (PIAC)
Description: The Public Interest Advocacy Centre (PIAC) on behalf of Consumers’ Association of Canada and Canada Without Poverty (CAC/CWP) hereby files their comments in relation to the above-noted proceeding.
Document: 1411707.zip – 96KO
2010-06-28 – Saskatchewan Telecommunications (SaskTel)
Description: In accordance with the procedure outlined in Telecom Notice of Consultation CRTC 2010-247, Review of the Commissioner for Complaints for Telecommunication Services, Saskatchewan Telecommunications (SaskTel) submits the following Comments.
Document: 1411710.zip – 91KO
2010-06-28 - Cogeco Cable Inc., Rogers Communications Inc., and Quebecor Media Inc., on behalf of its affiliate Videotron Ltd. (collectively, the Cable Carriers)
Description: The following comments are submitted by Cogeco Cable Inc., Rogers Communications Inc., and Quebecor Media Inc., on behalf of its affiliate Videotron Ltd. (collectively, the Cable Carriers) pursuant to the procedure established in Telecom Notice of Consultation 2010-247, Review of the Commissioner for Complaints for Telecommunications Services, (TNC 2010-247).
Document: 1411713.pdf – 92KO
2010-06-28 – MTS Allstream Inc.
Description: In accordance with the procedure established in Telecom Notice of Consultation CRTC 2010-247, Review of the Commissioner for Complaints for Telecommunications Services, 30 April 2010 (TNC 2010-247), MTS Allstream Inc. (MTS Allstream) is submitting its comments on the matters raised in TNC 2010-247 regarding the review of the Commissioner for Complaints for Telecommunications Services.
Document: 1411715.pdf – 111KO
2010-06-28 - Bell Aliant Regional Communications, Limited Partnership (on behalf of itself and its affiliates subject to the Commissioner for Complaints for Telecommunications Services (CCTS)) and Bell Canada (on behalf of itself and its affiliates subject to the CCTS), (collectively, the Companies)
Description: Pursuant to the processes set out in Telecom Notice of Consultation 2010-247, Review of the Commissioner for Complaints for Telecommunications Services (TNC 2010-247) Bell Aliant Regional Communications, Limited Partnership (on behalf of itself and its affiliates subject to the Commissioner for Complaints for Telecommunications Services (CCTS)) and Bell Canada (on behalf of itself and its affiliates subject to the CCTS), (collectively, the Companies) submit the following comments.
Document: 1411717.zip – 56KO
2010-06-28 - TELUS Communications Company
Description: The Commission has previously noted that it would initiate a review of the structure, mandate, and associated matters of the Commissioner for Complaints for Telecommunications Services Inc. (“CCTS”).
Document: 1411720.pdf – 93KO
2010-06-28 - Shaw Communications Inc.
Description: These comments are submitted by Shaw Communications Inc. (“Shaw”) in accordance with the procedures established by the Commission in Telecom Notice of Consultation CRTC 2010-247, Review of the Commissioner for Complaints for Telecommunications Services (the “Notice”).
Document: 1411722.pdf – 162KO
2010-05-21 - Kim Timmers
Description: Comment
Document: 1426952.mht - 3KO
Section 4c) Observations en réplique
2010-07-12 - TELUS Communications Company
Description: TELUS Communications Company (“TELUS”) has reviewed the comments filed
by various parties in TNC 2010-247. TELUS herein provides certain Reply
Comments on behalf of both TELUS and Koodo Mobile.
Document: 1416988.pdf - 111KO
2010-07-12 - Public Interest Advocacy Centre (PIAC) for Consumer Groups
Description: The Public Interest Advocacy Centre (PIAC) on behalf of Consumers’ Association of Canada and Canada
Without Poverty (CAC/CWP) hereby files their reply comments in relation to the above-noted
proceeding.
Document: 1416984.zip - 85KO
2010-07-12 - Cogeco Cable Inc., Rogers Communications Inc., and Quebecor Media Inc., on behalf of its affiliate Videotron Ltd. (collectively, the Cable Carriers)
Description: The following Reply Comments are submitted by Cogeco Cable Inc., Rogers Communications Inc., and Quebecor Media Inc., on behalf of its affiliate Videotron Ltd. (collectively, the Cable Carriers) pursuant to the procedure established in Telecom Notice of Consultation 2010-247, Review of the Commissioner for Complaints for Telecommunications Services (TNC 2010-247).
Document: 1416971.pdf - 85KO
2010-07-12 - MTS Allstream Inc.
Description: MTS Allstream Inc. (MTS Allstream) herein provides reply comments in response to the submissions made by other parties to Telecom Notice of Consultation CRTC 2010-247 – Review of the Commissioner of Complaints for Telecommunications Services (TNC 2010-247).
Document: 1416964.pdf - 68KO
2010-07-12 - Bell Aliant Regional Communications, Limited Partnership (on behalf of itself and its affiliates subject to the Commissioner for Complaints for Telecommunications Services (CCTS)) and Bell Canada (on behalf of itself and its affiliates subject to the CCTS), (collectively, the Companies)
Description: Pursuant to the process set out in Telecom Notice of Consultation 2010-247, Review of the Commissioner for Complaints for Telecommunications Services (TNC 2010-247) Bell Aliant Regional Communications, Limited Partnership (on behalf of itself and its affiliates subject to the Commissioner for Complaints for Telecommunications Services (CCTS)) and Bell Canada (on behalf of itself and its affiliates subject to the CCTS), (collectively, the Companies) submit the following reply comments.
Document: 1416924.zip - 61KO
2010-07-12 - Saskatchewan Telecommunications (SaskTel)
Description: In accordance with the procedure outlined in Telecom Notice of Consultation CRTC 2010-247, Review of the Commissioner for Complaints for Telecommunication Services, Saskatchewan Telecommunications (SaskTel) submits the following Reply Comments.
Document: 1415747.zip - 95KO
Section 4d) Demandes de comparution
2010-07-12 - Union des consommateurs
Description: Union des consommateurs souhaite participer aux audiences publiques dans le cadre de l’Avis
de consultation de télécom CRTC 2010-247.
Document: 1416873.pdf - 254KO
2010-07-12 -
Bell Aliant Regional Communications, Limited Partnership
Description: Pursuant to the process set out at paragraph 15 of Telecom Notice of Consultation 2010-247, Review of the Commissioner for Complaints for Telecommunications Services Bell Aliant Regional Communications, Limited Partnership (on behalf of itself and its affiliates subject to the Commissioner for Complaints for Telecommunications Services (CCTS)) and Bell Canada (on behalf of itself and its affiliates subject to the CCTS), (collectively, the Companies) hereby provide the Commission with notice of their intent to participate in the oral hearing and make presentations.
Document: 1416597.doc - 71KB
2010-07-12 - Shaw Communications Inc.
Description: Pursuant to paragraph 15 of TNC 2010-247, Shaw Communications Inc. (Shaw) hereby
notifies the Commission of its intention to make an oral presentation at the public
consultation commencing 27 September 2010.
Document: 1416611.pdf - 74KB
2010-07-12 - TELUS Communications Company (TCC)
Description: In accordance with the procedures identified in paragraph 15 of TNC 2010-247, TELUS
Communications Company hereby notifies the Commission of its intention to make an
oral presentation at the public consultation scheduled to begin on 27 September 2010 in
Gatineau.
Document: 1416609.pdf - 34KB
2010-07-12 - The Cable Carriers
Description: Pursuant to the process set out at paragraph 15 of Telecom Notice of Consultation 2010-247, Review of the Commissioner for Complaints for Telecommunications Services, Cogeco Cable Inc., Rogers Communications Inc., and Quebecor Media Inc., on behalf of its affiliate Videotron Ltd. (collectively, the Cable Carriers) hereby provide the Commission with notice of their intent to participate in the oral hearing and make presentations.
Document: 1416610.pdf - 54KB
2010-07-12 - MTS Allstream Inc.
Description: In accordance with the procedures identified in paragraph 15 of Telecom Notice of Consultation CRTC 2010-247 – Review of the Commissioner of Complaints for Telecommunications Services, MTS Allstream Inc. is hereby notifying the Commission of its intention to make an oral presentation at the public consultation scheduled to begin on 27 September 2010 in Gatineau.
Document: 1416606.pdf - 48KB
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Section 5 - Réponses aux demandes de renseignements (incluant les réponses complémentaires aux demandes de renseignements et de divulgation de renseignements)
2010-06-21 - Commissioner for Complaints for Telecommunications Services (CCTS)
Description: This is further to the responses submitted by CCTS on 31 May 2010 to the Commission's interrogatories of 30 April 2010 in the above references proceeding.
Document: 1410014.zip - 1027KO
2010-05-31 - Commissioner for Complaints for Telecommunications Services (CCTS)
Description: Further to Commission staff’s letter of 30 April 2010 in the above referenced proceeding, I am pleased to provide in Attachment 1, an introduction from Mary Gusella, Chair of the CCTS Board of Directors, and the Commissioner for Complaints for Telecommunications Services’ (CCTS) responses to the Commission’s interrogatories.
Document: 1400969.zip - 6098KO
2010-08-19 - Bell Aliant Regional Communications, Limited Partnership and Bell Canada (collectively, the Companies), Saskatchewan Telecommunications (SaskTel) and TELUS Communications Company
Description:
Bell Aliant Regional Communications, Limited Partnership and Bell Canada (collectively, the Companies), Saskatchewan Telecommunications (SaskTel) and TELUS Communications Company (TELUS) are in receipt of an application for costs dated 9 August 2010 from the Public Interest Advocacy Centre (PIAC). The Companies, SaskTel and TELUS do not object to the claimant's entitlement to costs, however, the claim is premature as the proceeding is still ongoing.
Document: 1429407.doc - 80KO
2010-08-09 - Public Interest Advocacy Centre (PIAC)
Description:
This is an appilcation for costs and taxation thereof, made on behalf of the Public Interest Advocacy Centre (PIAC) in respect of their participation in the above-noted proceeding.
Document: 1425279.pdf -
592KO
Aucun document
Mise à jour : 2010-08-19
