Emergency Alert Messages and the National Public Alerting System
In April 2017, the CRTC directed wireless service providers to implement wireless public alerting capability on their long-term-evolution (LTE) networks. As a result, wireless service providers will be required to participate in the National Public Alerting System (NPAS). Read more about the NPAS on publicsafety.gc.ca.
In 2014, the CRTC required that FM radio, AM radio and over-the-air (OTA) television stations, as well as subscription-based service providersFootnote 1, to participate in the NPAS. Emergency alert messages are issued by public officialsFootnote 2 who are designated by your province or territory to warn the public of imminent or unfolding hazards to life (e.g., fire, natural disasters, biological threats, hazardous materials, environmental disasters, civil emergencies). These officials are also responsible for issuing scheduled test messages. Read more about alert types at Alert Ready.
The list of subscription-based service providers currently participating in the NPAS
The following list indicates the subscription-based service providers that distribute emergency alerts. If you subscribe to one or more of the services below, you should be receiving emergency alert messages. If you require more details, please contact your service provider.
Subscription-based service providers that distribute emergency alert messages:
- 2251723 Ontario
- AEBC Internet
- Bell ExpressVu
- Bragg Communications Incorporated
- Câblevision du Nord de Québec
- Cogeco Connexion Inc.
- IAAK Technologies
- K-Right Communications
- Nexicom Communications
- Persona Communications
- Shaw Direct
- Wightman Telecom
There might be radio or TV stations or subscription service providers broadcasting or distributing emergency alert messages that aren’t on our map or that do not appear in the list. Why?
There are two possible reasons.
First, the map and list are created by using data collected from CRTC annual surveys that are issued to FM radio, AM radio and over-the-air (OTA) television stations, as well as subscription-based service providers. Recipients are required to submit the surveys to the CRTC no later than November 30 of each year. The data contained in the list and map were collected as part of the November 30, 2016 annual surveys. Any station or service provider that started broadcasting or distributing emergency alerts after November 30, 2016 may not appear on the map and in the list.
Second, the surveys were only sent to FM radio, AM radio and over-the-air (OTA) television stations and subscription-based service providers holding a broadcasting licence from the CRTC. Some stations or service providers, under very specific conditions, are not required to have a licence and therefore do not appear in the map or list.
What we are doing
Decisions, Notices and Orders
- Implementation of the National Public Alerting System by wireless service providers to protect Canadians (Telecom Regulatory Policy 2017-91)
- Participation by wireless service providers in the National Public Alerting System (Notice of Consultation 2016-115)
- Canadian Broadcasting Corporation – Licence renewals (Decision 2013-263, in particular paragraphs 287-297)
- Amendments to various regulations, the standard conditions of licence for video-on-demand undertakings and certain exemption orders - Provisions requiring the mandatory distribution of emergency alert messages (Regulatory Policy 2014-444 and Broadcasting Orders CRTC 2014-445, 2014-446, 2014-447 and 2014-448)
- The Weather Network/Météomédia – Licence renewal and extension of the mandatory distribution of the service (Decision 2011-438)
- Revised exemption order for certain classes of video-on-demand (VOD) undertakings and updated standard conditions of licence for licensed VOD undertakings (Broadcasting Regulatory Policy 2015-355 and Broadcasting Order 2015-356)
- Call for comments on proposed amendments to various regulations, to the standard conditions of licence for video-on-demand undertakings, and to certain exemption orders – Provisions requiring the mandatory distribution of emergency alert messages (Broadcasting Notice of Consultation 2014-85
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