Emergency Alert Messages and the National Public Alerting System

In April 2017, the CRTC directed wireless service providers to implement wireless public alerting capability on their long-term-evolution (LTE) networks. As a result, wireless service providers will be required to participate in the National Public Alerting System (NPAS). Read more about the NPAS on publicsafety.gc.ca.

In 2014, the CRTC required that FM radio, AM radio and over-the-air (OTA) television stations, as well as subscription-based service providersFootnote 1, to participate in the NPAS. Emergency alert messages are issued by public officialsFootnote 2 who are designated by your province or territory to warn the public of imminent or unfolding hazards to life (e.g., fire, natural disasters, biological threats, hazardous materials, environmental disasters, civil emergencies). These officials are also responsible for issuing scheduled test messages. Read more about alert types at Alert Ready.


The list of subscription-based service providers currently participating in the NPAS

The following list indicates the subscription-based service providers that distribute emergency alerts. If you subscribe to one or more of the services below, you should be receiving emergency alert messages. If you require more details, please contact your service provider.

Subscription-based service providers that distribute emergency alert messages:

  • 2251723 Ontario
  • Access
  • AEBC Internet
  • Bell
  • Bell ExpressVu
  • Bragg Communications Incorporated
  • Câblevision du Nord de Québec
  • Cogeco Connexion Inc.
  • IAAK Technologies
  • K-Right Communications
  • Nexicom Communications
  • Northwestel
  • Persona Communications
  • Rogers
  • SaskTel
  • Shaw
  • Shaw Direct
  • Sogetel
  • TBayTel
  • TELUS
  • Vianet
  • Vidéotron
  • Wightman Telecom
  • Zazeen

The map of FM radio, AM radio and over-the-air (OTA) television stations broadcasting emergency alert messages

If you want to find out whether you can receive emergency alert messages where you live, consult the map below:

TV and Radio Stations that Broadcast Emergency Alert Messages

Important Notes

There might be radio or TV stations or subscription service providers broadcasting or distributing emergency alert messages that aren’t on our map or that do not appear in the list. Why?

There are two possible reasons.

First, the map and list are created by using data collected from CRTC annual surveys that are issued to FM radio, AM radio and over-the-air (OTA) television stations, as well as subscription-based service providers. Recipients are required to submit the surveys to the CRTC no later than November 30 of each year. The data contained in the list and map were collected as part of the November 30, 2016 annual surveys. Any station or service provider that started broadcasting or distributing emergency alerts after November 30, 2016 may not appear on the map and in the list.

Second, the surveys were only sent to FM radio, AM radio and over-the-air (OTA) television stations and subscription-based service providers holding a broadcasting licence from the CRTC. Some stations or service providers, under very specific conditions, are not required to have a licence and therefore do not appear in the map or list.


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