Communications Monitoring Report 2017: Executive Summary

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Acknowledgement

The Commission wishes to thank all the entities that completed the CRTC Data Collection forms, without which this report would not have been possible. The Commission would also like to acknowledge the assistance provided by Innovation, Science and Economic Development Canada in the analysis of broadband deployment as well as for their coordination of Canada’s Anti-Spam Legislation (CASL) and the Spam Reporting Centre (SRC); Statistics Canada for the various supplementary data used in this report; Numeris for audience measures; NLogic for the Media Technology Monitor (MTM); OVUM; and Mediastats.

The Commission would also like to acknowledge the individuals who took the time to submit a commercial electronic message that they believed to be in violation of CASL to the Spam Reporting Centre (SRC) as well as those who reported unsolicited telecommunications to the CRTC.

Interested parties are welcome to provide comments for improvements or additions to future editions of the report. You can send your comments to the attention of the Secretary General, CRTC, Ottawa, K1A 0N2.

Executive Summary

The Communications Monitoring Report (CMR) offers a comprehensive view of the communications services sector in Canada. Specifically, it provides Canadians, industry and stakeholders with meaningful information to help them better understand the communications industry and participate in the CRTC’s proceedings.

i) Key trends in the communications industry

ii) Canadians appetite for data and high speed connections continues to grow

iii) Canadians continue to watch TV

iv) Canadians supplement their content consumption online

Revisions to the Communications Monitoring Report

November 2017

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