Policies, Decisions and Orders for 9-1-1 Services

The key policies, decisions and orders related to 9-1-1 services are listed below (the newest are at the top). You can find more policies, decisions and order related to 9-1-1 services by searching for 9-1-1 with our website's search feature.

Telecom Decision CRTC 2014-662
Consensus report regarding the location of small cell antennas for 9-1-1 services (Telecom Decision CRTC 2014-662)
Telecom Decision CRTC 2014-630
Northwestel Inc. - Application to approve an Emergency Response Auto-Select service as proposed by the Yukon Government
Telecom Decision CRTC 2014-415
CISC Emergency Services Working Group – Consensus report regarding wireless enhanced 9-1-1 Phase II location accuracy requirements
Telecom Regulatory Policy CRTC 2014-342
9-1-1 action plan
Telecom Decision CRTC 2013-124
CISC Emergency Services Working Group - Consensus report regarding the In-Call Location Update feature trial and implementation
Telecom Decision CRTC 2013-22
CISC Emergency Services Working Group - Consensus report regarding Text Messaging with 9-1-1 trial and service implementation
Telecom Decision CRTC 2012-202
Association des centres d'urgence du Québec and Agence municipale de financement et de développement des centres d'urgence 9-1-1 du Québec - Application to review and vary Telecom Decision 2011-619
Telecom Decision CRTC 2012-137
VoIP 9-1-1 service - Modified contractual condition
Telecom Decision CRTC 2012-101
CISC Emergency Services Working Group - Status update on the Text to 9-1-1 trial
Telecom Decision CRTC 2011-177
CISC consensus report - Wireless E9-1-1 Phase II Stage 2 Feature Analysis
Telecom Decision CRTC 2011-619
Bell Aliant Regional Communications, Limited Partnership - Application regarding notification and express consent requirements for 9-1-1 services and their applicability to fixed/native VoIP services
Telecom Regulatory Policy CRTC 2011-426
Provision of a 9-1-1 caller's telephone number to nomadic and fixed/non-native VoIP service providers' 9-1-1 operators
Telecom Decision CRTC 2011-337
CRTC Interconnection Steering Committee consensus report - 9-1-1 Test Bed Interconnection
Telecom Decision CRTC 2011-213
Bell Aliant Regional Communications, Limited Partnership and Bell Canada - Revised Interconnection Agreement for the Provision of 9-1-1 Service to a Competitive Local Exchange Carrier
Telecom Decision CRTC 2011-177
CISC consensus report - Wireless E9-1-1 Phase II Stage 2 Feature Analysis
Telecom Decision CRTC 2011-72
Bell Aliant Regional Communications, Limited Partnership and Bell Canada - Application to review and vary Telecom Decision 2010-387 regarding the application of directives for 9-1-1 VoIP service
Telecom Decision CRTC 2010-884
Bell Canada - 9-1-1 network access services dispute with TELUS Communications Company
Telecom Decision CRTC 2010-693
Bell Aliant Regional Communications, Limited Partnership and Bell Canada - Proposed revision to the Interconnection Agreement for the Provision of 9-1-1 Service to a Competitive Local Exchange Carrier
Telecom Decision CRTC 2010-387
Viability of proposals for the provision of E9-1-1 service for nomadic and fixed/non-native VoIP subscribers
Telecom Decision CRTC 2010-224
CRTC Interconnection Steering Committee - Improving access to emergency services for people with hearing and speech disabilities
Telecom Decision CRTC 2009-697
CRTC Interconnection Steering Committee - Stage 2 features of wireless Phase II E9-1-1 service implementation
Telecom Decision CRTC 2009-400
Establishment of a model tariff for the 9-1-1 emergency response service offered by competitive local exchange carriers
Telecom Decision CRTC 2009-328
CRTC Interconnection Steering Committee - Wireless Phase II E9-1-1 service consensus reports
Telecom Circular CRTC 2008-2
Information bulletin, Emergency service obligations of nomadic local VoIP service providers related to determining the location of a 9-1-1 caller
Telecom Decision CRTC 2007-125
CRTC Interconnection Steering Committee - Non-consensus report on a functional architecture for the implementation of nomadic VoIP E9-1-1 service in Canada
Telecom Decision CRTC 2007-44
Routing of fixed/non-native and nomadic VoIP 9-1-1 calls to public safety answering points
Telecom Decision CRTC 2006-60
CRTC Interconnection Steering Committee - Consensus report on E9-1-1 services provided to nomadic and fixed/non-native VoIP subscribers
Telecom Decision CRTC 2006-53
Reconsideration of Regulatory framework for voice communication services using Internet Protocol
Telecom Decision CRTC 2006-14
Revised regulatory framework for the small incumbent local exchange carriers
Telecom Decision CRTC 2005-73
Consensus report on 9-1-1/E9-1-1 services provided to fixed/non-native VoIP subscribers
Telecom Decision CRTC 2005-61
Follow-up to Emergency service obligations
Telecom Decision CRTC 2005-28
Regulatory framework for voice communication services using Internet Protocol
Telecom Decision CRTC 2005-21
Emergency service obligations for local VoIP service providers
Telecom Decision CRTC 2003-79
Wireless service provider enhanced 9-1-1 service
Telecom Decision CRTC 2003-53
Conditions of service for wireless competitive local exchange carriers and for emergency services offered by wireless service providers
Telecom Decision CRTC 2003-20
Saskatchewan Telecommunications - Provincial Enhanced 9-1-1 Service
Telecom Decision CRTC 2003-12
Rates for co-location floor space, Direct Connection service, Wireless Access Service: Line-side Access services, and Wireless Service Providers Enhanced Provincial 9-1-1 Network Access service
Telecom Decision CRTC 99-17
9-1-1 Service - Rates for Wireless Service Providers, Centrex Customers and Multi-Line Customers/Manual Access to the Automatic Location Identification Database
Telecom Decision CRTC 97-8
Local competition - In this decision the Commission introduces its framework for local exchange competition
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