Departmental Performance Report 2014-2015 - Supplementary Information Tables

Reporting on the User Fees Act

Fee name Fees for the processing requests filed under the Access to Information Act
Fee type Other products and services
Fee-setting authority Access to Information Act
Year introduced 1988
Year last amended 1992
Performance standard A response is provided within 30 days following the receipt of a request; response time may be extended under section 9 of the Access to Information Act
Performance results During FY 2014-15, 33 new requests were received and 16 were carried over from FY 2013-14 for a total of 49 requests. Of this total, 42 requests were completed in the following timeframe: 20 requests or 48% were completed within 30 days, 10 requests or 24% within 61 to 120 days, 6 requests or 14% within 181 and 365 days, 6 requests or 14% more than 365 days. 7 requests are still pending at the end of FY 2014-15.

Note: Notice of Extension is sent to the requester within 30 days of receipt of the request
Other information Under the Access to Information Act, fees under $25.00 may be waived when deemed to be in the public interest. Fees waived during the 2014-15 were $35.
Financial Information, 2014–15 (dollars)
Forecasted Revenue Actual revenue Full cost
1,000 870 230,000
Financial Information, 2015–16, 2016–17 and 2017–18 (dollars)
Planning year Forecast revenue Estimated full cost
2015–16 1,000 250,000
2016–17 1,000 250,000
2017–18 1,000 250,000

Reporting on the Policy on Service Standards for External Fees

General Information by Fee

External fee name Broadcasting Licence Fees - Part I
Service standard

Part I Broadcasting applications: decision to be issued within 4 months of close of records (CoR)

Broadcasting applications considered at Public Hearing: decision to be issued within 4 months of CoR

Broadcasting applications – administrative route: decision to be rendered within 1 month of date of receipt

Ownership-related applications: decision to be rendered within the timeframes set out below:

  1. Hearing route within 35 days of CoR
  2. Notice of consultation route: within 2 months of CoR
  3. Administrative route: within 2 months after the date of receipt
Performance results

Part I Broadcasting applications: 123 applications received, 75% of decisions issued within 4 months of CoR

Broadcasting applications considered at Public Hearing : 84 applications received, 76% of decisions issued within 4 months of CoR

Broadcasting applications – administrative route: 56 applications received, 88% of decisions rendered within 1 month of date of receipt

Ownership-related applications

  1. Hearing route 13 applications received, 69% rendered within timeframe
  2. Notice of consultation route: 1 application received, decision not rendered within timeframe
  3. Administrative route: 4 applications received, 75% rendered within timeframe
Stakeholder consultation Broadcasting Licence Fee Regulations, 1997 - Broadcasting Regulatory Policy 2010-476 dated 14 July 2010
Other information 2014-15 Fees: Broadcasting Order CRTC 2014-84 dated 26 February 2014
External fee name Broadcasting Licence Fees – Part II
Service standard Not applicable - There are no service standards for the Part II licence fees as these fees recover part of the Government of Canada's substantial annual investment in the Canadian broadcasting system. These are non-respendable revenue and are fully remitted the Consolidated Revenue Fund. These fees are characterized as Rights & Privileges/Regulatory Charges
Performance results Not applicable
Stakeholder consultation Broadcasting Licence Fee Regulations, 1997 - Broadcasting Regulatory Policy 2010-476 dated 14 July 2010
Other information 2014-15 Fees: Broadcasting Order CRTC 2014-557 dated 29 October 2014
External fee name Telecommunications Fees
Service standard

Part I Applications: decision to be issued within 4 months of the close of records (CoR)

Part 1 Applications – Local Forbearance: decision to be issued within 120 days of receiving complete application

Tariff Applications and Intercarrier Agreements

The Services standards set as follows:

  1. 85% of determinations are to be made on an interim or final basis within 2 month of receipt of complete application
  2. 95% of determinations are to be to be made on an interim or final basis within 4 months of receipt of complete application
Destandardization and/or Withdrawal Applications: to issue 95% of determinations on a final basis within 12 months
Performance results

Part I Applications: 50 applications received, 84% of decisions issued within 4 months of CoR

Part 1 Applications – Local Forbearance : 4 applications received, 100% decisions issued within 120 days

Tariff Applications and Intercarrier Agreements:

  1. 514 applications received, 94% completed within 2 months
  2. 514 applications received, 97% completed within 4 months

Destandardization and/or Withdrawal Applications 24 applications received, 100% completed within 12 months

Stakeholder consultation Telecommunications Fees Regulations, 2010-Telecom Decision CRTC 2010-183 dated 25 March 2010
Other information 2014-15 Fees: Telecom Order CRTC 2014-303 dated 6 June 2014
External fee name Unsolicited Telecommunications Fees
Service standard Not applicable
Performance results Not applicable
Stakeholder consultation Unsolicited Telecommunications Fees Regulations –Compliance and Enforcement Decision CRTC 2013-26
Other information Compliance and Enforcement Order CRTC 2015-193 dated 15 May 2015

Explanation of Revenue

The CRTC collects fees under the authority of regulations in the Broadcasting Act and Telecommunications Act. For the fiscal year 2014–2015:

Broadcasting Licence Fees

Section 11 of the Broadcasting Act gives the Commission the authority to make regulations respecting licence fees. These regulations apply to most licensees, who are required to pay their Part I and Part II licence fees to the Commission annually. The last amendment to the Broadcasting Licence Fee Regulations was done in 2010. Details on the amendment can be found in Broadcasting Regulatory Policy CRTC 2010-476 on the CRTC website. The Broadcasting Licence Fee Regulations can be found on the Department of Justice website.

Part I Licence Fees

For 2014–2015, the CRTC assessed $29.2 million in Part I fees, including "true-up" and adjustments (Broadcasting Order CRTC 2014-84)

Part I licence fees are based on the broadcasting regulatory costs incurred each year by the Commission and other federal departments or agencies, and are equal to the aggregate of:

The CRTC's estimated broadcasting regulatory costs are set out in its Expenditure Plan published in Part III of the Estimates of the Government of Canada (Part III Report on Plans and Priorities).

There is an annual adjustment (‘true-up') amount to the Part I fee to adjust estimated costs to actual expenditures. Any excess fees or shortfalls are credited or charged to the licensee in a following year's invoice.

Part II Licence Fees

The Broadcasting Licence Fee Regulations, 1997 were amended in 2010 (Broadcasting Regulatory Policy CRTC 2010-476). A cap of $100 million was introduced for the calculation of Part II licence fees and this cap is be adjusted annually on a compound basis in accordance with the percentage increase or decrease to the Consumer Price Index (CPI) for the calendar year prior to the year of the adjustments. The CPI is the annual average all-items CPI for Canada that is published by Statistics Canada.

These fees recover part of the Government of Canada's substantial annual investment in the Canadian broadcasting system.

For 2014–2015, the CRTC assessed $107.3 million in Part II licence fees (Broadcasting Order CRTC 2014-557).

Telecommunications Fees

Section 68 of the Telecommunications Act grants the CRTC authority to create the Telecommunications Fees Regulations.

The Telecommunications Fees Regulations, 2010, made in March 2010 (Telecom Decision CRTC 2010-183 dated 25 March 2010) require all telecommunications service providers (TSPs), or groups of related TSPs, with at least $10 million dollars in Canadian telecommunications service revenues (CTSR) to pay Telecommunications Fees, whether or not they file a tariff for approval with the Commission. The Telecommunications Fees Regulations can be found on the Department of Justice web site.

For 2014–2015, the CRTC assessed $27.0 million in telecommunications fees, including "true-up" and adjustments (Telecom Order CRTC 2014-303).

The CRTC's annual telecommunications fees are equal to the aggregate of:

The CRTC's estimated telecommunications regulatory costs are set out in its Expenditure Plan, published in Part III of the Estimates of the Government of Canada (Part III - Report on Plans and Priorities).

There is an annual adjustment (‘true-up') amount to the telecommunications fees to adjust estimated costs to actual expenditures. Any excess fees or shortfalls are credited or charged to the carriers in the following year's invoice.

Unsolicited Telecommunications Fees

Section 41.21(1) of the Telecommunications Act grants the CRTC authority to create the Unsolicited Telecommunications Fees Regulations. The Unsolicited Telecommunications Fees Regulations, came into effect on April 1, 2013, for the 2013-2014 fiscal year. These fees are used to fund the CRTC's DNCL investigation and enforcement activities, on a cost recovery basis, from fees assessed to telemarketers. In accordance with subsection 4(4) of the Unsolicited Telecommunications Fees Regulations (SOR/2013-7), the Commission's telemarketing regulatory costs for the fiscal year 2014-15 were estimated at $3.3M. The actual amount of Unsolicited Telecommunications fees revenue collected amounted to $3.1M (Compliance and Enforcement Order CRTC 2015-193). These regulations can be found on the Department of Justice website.

 Summary of CRTC Fees:

Part I Broadcasting Fees 2012-13 $30.6M Broadcasting Order CRTC 2012-130
2013-14 $30.5M Broadcasting Order CRTC 2013-61
2014-15 $29.2M Broadcasting Order CRTC 2014-84
Part II Broadcasting Fees 2012-13 $104.8M Broadcasting Order CRTC 2012-573
2013-14 $106.3M Broadcasting Order CRTC 2013-571
2014-15 $107.2M Broadcasting Order CRTC 2014-557
Telecommunications Fees 2012-13 $26.3M Telecom Order CRTC 2012-324
2013-14 $25.9M Telecom Order CRTC 2013-280
2014-15 $27.0M Telecom Order CRTC 2014-303
Unsolicited Telecommunications Fees 2012-13 $ - Compliance and Enforcement Order CRTC 2014-307
2013-14 $3.1M
2014-15 $3.1M Compliance and Enforcement Order CRTC 2015-193

Departmental Sustainable Development Strategy

Target 7.2: Green Procurement
As of April 1, 2014, the Government of Canada will continue to take action to embed environmental considerations into public procurement, in accordance with the federal Policy on Green Procurement.
Performance Measurement
Expected result
Environmentally responsible acquisition, use and disposal of goods and services.
Performance indicator Performance level achieved
Target Status On track
Departmental approach to further the implementation of the Policy on Green Procurement in place as of April 1, 2014. To meet green procurement objectives, CRTC follows an approach that includes the use of Public Works and Government Services Canada (PWGSC) procurement instruments and specific training for functional specialist staff.
Number and percentage of procurement and/or materiel management specialists who completed the Canada School of Public Service Green Procurement course (C215) or equivalent, in fiscal year 2014–15. Number: 1

100%
Number and percentage of managers and functional heads of procurement and materiel whose performance evaluation includes support and contribution toward green procurement, in fiscal year 2014–15. In fiscal year 2016-17, the CRTC will include green procurement measurements in the performance evaluation of the manager in charge of procurement.
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