ARCHIVED - Notice of Violation
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File Nos.: PDR 9174-1135
To: iQor Canada Ltd.
Name: Mr. Dan Montenaro
255 Consumers Road, Suite 130
Toronto, ON M2J 1R4
Issue Date of Notice:
Ottawa, 16 April 2014
Pursuant to section 72.07 of the Telecommunications Act, S.C. 1993, c. 38 (the Act), the undersigned has issued this notice of violation finding iQor Canada Ltd. to have committed the following violations contrary to the Canadian Radio-television and Telecommunications Commission's (CRTC's) Unsolicited Telecommunications Rules (the Rules) made under section 41 of the Act:
On and between 15 October 2011 and 28 February 2013, unsolicited telecommunications were made by iQor Canada Ltd. using an Automatic Dialing-Announcing Device resulting in:
- Violations of Part IV, section 4 (b) and (c) of the Rules for initiating telecommunications using an ADAD outside the permissible calling hours.
On and between 15 October 2011 and 2 November 2012, unsolicited telecommunications were made by iQor Canada Ltd. using an Automatic Dialing-Announcing Device resulting in:
- Violations of Part IV, section 4 (d), of the Rules for initiating a telecommunication using an ADAD where such telecommunications did not begin with a clear message identifying the person on whose behalf the telecommunication was made and did not include a mailing address and a local or toll-free telecommunications number at which a representative of the originator of the message can be reached.
Pursuant to section 72.01 of the Act, the undersigned has determined that the total penalty for the violations identified above is $237,500.
The penalty of $237,500 must be paid to "The Receiver General for Canada" in accordance with subsection 72.09(3) of the Act.
Cadre en chef de la conformité et des enquêtes
Chief Compliance and Enforcement Officer
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