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ARCHIVED - Telecom Decision CRTC 2011-472

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Ottawa, 5 August 2011

CISC consensus reports – Manual equipment records, customer transfer process maps, and contact and escalation list

File number: 8621-C12-01/08

1.      On 4 July 2011, the Business Process Working Group (BPWG) of the CRTC Interconnection Steering Committee (CISC) submitted the following consensus reports for Commission approval:

  • Express Consent for Manual Equipment Records, 16 June 2011 (BPRE071g)
  • Customer Transfer Process Maps (Version 8.0), 16 June 2011 (BPRE076a and BPCMPT80)
  • Contact and Escalation List, 16 June 2011 (BPRE081a)

2.      These consensus reports can be found under the heading “Reports” on the 4 July 2011 CISC meeting agenda, which is available on the Commission’s website at www.crtc.gc.ca.

3.      The Commission has reviewed and approves the above-noted consensus reports.

Secretary General