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ARCHIVED -  Telecom Order CRTC 2003-207

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Telecom Order CRTC 2003-207

Ottawa, 27 May 2003

Bell Canada

Reference: Tariff Notice 6745

Call Trace feature

1.

The Commission received an application by Bell Canada, dated 17 April 2003, to revise General Tariff item 2165, Calling Features, in order to clarify the application of the Call Trace feature rate when used by customers served by Code Division Multiple Access (CDMA) wireless technology.

2.

In its application, Bell Canada noted that, as a result of the company's service improvement program, a small number of its customers would be served by CDMA wireless loop technology. The company further noted that the use of the Call Trace feature on a CDMA wireless loop is not compatible with the company's automated billing system.

3.

The company submitted that it would be uneconomical to modify its billing system to accommodate the use of this feature for a small number of customers, and accordingly, proposed to exempt customers served by CDMA wireless loop technology from the charge for the use of the Call Trace feature.

4.

The Commission received no comments with respect to the application.

5.

The Commission approves Bell Canada's application. The revisions take effect as of the date of this order.

Secretary General

This document is available in alternative format upon request and may also be examined at the following Internet site: www.crtc.gc.ca

Date Modified: 2003-05-27