Canadian Radio-television and Telecommunications Commission
Symbol of the Government of Canada

Common menu bar links

Emergency Services Working Group (ESWG)

 

The ESWG is composed of Telecommunication Service Providers, Public Safety Answering Points (PSAPs), and 9-1-1 Industry specialists. The Working Group addresses issues that relate to the provisioning of 9-1-1 services. This includes the technical and operational implementation of 9-1-1 services as assigned by the CRTC or as requested by stakeholders.

Emergency Services (9-1-1)

Click on an issue to access associated tasks, disputes, reports, decisions and other associated documents (click on left navigator bar to access documents by type)

Agreements

9-1-1 Architecture

9-1-1 Data

Dual NPA-NXX Exchange

Evolution of 9-1-1 Service

Legal Issues

Miscellaneous (ie Information on existing 9-1-1 System/Service, Activity Reports)

Monthly Status Report

New NPA-NXX Notification Procedures

Operator Services

Pay Telephone Issues

Resellers

Requests from other CISC Groups

Review of Network Operations Document

Routing of 0-Emergency Calls

Service Assurance

Service Request and Ordering Procedures between CLECs and the ILEC's Carrier Services Group (CSG)

Single End Office Serving a Broad Geographic Area

Trunk-side Interconnection Document

2009 Wireless Phase II Stage 1 Documents

Wireless CLECs

9-1-1 service in a VoIP environment